What are the responsibilities and job description for the Server @ Piattino position at VILLA RESTAURANT GROUP?
Job Details
Description
40NORTH Restaurants is the full-service division of Villa Restaurant Group, a family owned, multi brand global Quick Service and Full-Service restaurant company. The philosophy behind our kitchens and tables is quite simple… It is the commitment of our Culinary and Hospitality Team, whose goal is to deliver you an exceptional experience every time. 40North full-service restaurants include Piattino, Office Tavern Grill, NOM Mexican Table Tequila Bar, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub and Town Bar & Kitchen) and Villa Restaurant Group - Quick service restaurants include Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony Benny's etc.
As a company, we value Hospitality, Integrity, Passion, Innovation and Success!
As a Server at Villa Restaurant Group, you will be an essential part of our team, delivering Exceptional Guest Service and ensuring a smooth and enjoyable dining experience for travelers. Your role involves taking orders, serving food and beverages, and maintaining a clean and organized dining area.
What You’ll Do:
- Guest Interaction: Greet guests warmly, provide menus, and take orders efficiently while offering menu suggestions and answering questions about food items.
- Order Accuracy: Transmit orders to the kitchen accurately and promptly, ensuring that food is prepared to guest specifications. Verify orders before serving.
- Food Presentation: Plate and serve food attractively, following established presentation standards. Ensure that each dish meets quality and portion control standards.
- Beverage Service: Prepare and serve a variety of beverages, including soft drinks, coffee, and tea, ensuring consistent quality.
- Cash Handling: Handle cash and operate the cash register accurately, processing payments and providing correct change.
- Cleanliness: Maintain a clean and organized dining area, including bussing tables, wiping down surfaces, and ensuring that all dining supplies are stocked.
- Guest Assistance: Address guest inquiries, concerns, and special requests promptly and professionally, striving to exceed their expectations.
- Menu Knowledge: Stay informed about menu items, daily specials, and any allergen information to assist guests in making informed choices.
- Teamwork: Collaborate with kitchen and cashier Team Members to ensure efficient and smooth service during busy periods.
What You’ll Need:
- Previous experience as a server in a quick-service or fast-casual restaurant is preferred but not required.
- Exceptional Guest Service and interpersonal skills, with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment, handle multiple tasks, and remain calm under pressure.
- Strong attention to detail and a commitment to maintaining food quality and safety standards.
- Availability to work flexible hours, including early mornings, evenings, weekends, and holidays.
- Knowledge of cash handling procedures and point-of-sale (POS) systems is a plus.
Physical Requirements:
- Standing and walking for extended periods.
- Lifting and carrying trays and supplies, up to 50 pounds.
- Bending, stooping, and reaching.
If you are passionate about providing Excellent Guest Service and enjoy working in a fast-paced environment, we invite you to apply for the Server position at Villa Restaurant Group.
40North Restaurants / Villa Restaurant Group is an Equal Employment Opportunity Employer.
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