What are the responsibilities and job description for the Product Analyst position at Vindex?
About Belong:
Belong Gaming Arenas connect and create communities of gamers through its digital platform and physical venues, where they can come together to celebrate their love of gaming recreationally, socially, and competitively. At Belong, we believe that esports can transform how people interact with each other. We are building a social gaming community to push that vision forward. We are helping to power the explosive growth of esports globally through our suite of innovative solutions that drive the richest experiences for leading game publishers, esports leagues, corporate sponsors, and fans around the world.
The Challenge:
Have an interest in the rapidly growing Esports industry or just looking for your next challenge? We are building a best-in-class digital and physical experience that connects our gamers in the ultimate global gaming community and delivers tremendous value to our members. We are looking for team members to help us in our journey.
The Mission:
The Product Analyst is responsible for the development and delivery of tangible consumer benefits through the products we offer Belong customers. The Product Analyst is also responsible for measuring and monitoring the product or service’s performance as well as presenting product related consumer, market, and competitive intelligence to the Product Team.
Primary Responsibilities of this role:
- Monitor product performance and engagement trends to identify potential pain points and new opportunities
- Lead the experimentation process from designing tests through execution to aid in decision making
- Collect and analyze customer feedback to deliver insights and recommendations to the Product team
- Perform market research and competitive analysis that will aid in Product development and feature prioritization
- Plan, organize, gather, analyze, and convert data from numerous sources to generate reports and presentations that effectively demonstrate key findings and recommendations
- Work closely with the Product team to define the analytics product requirements, roadmap, and prioritize the backlog
- Work with Belong finance to create ad hoc and static reporting utilizing numerous data sources managed
- Assist in the creation of KPI metrics and track the impact around key platform updates
This list is not exhaustive and there may be other activities you are required to deliver.
Required Experience
- Demonstrated success in an analytical role
- Understanding of tech and product development processes
- Strong communication skills to present findings and make business recommendations
- Enthusiasm for delivering exceptional customer experiences and empathizing with customers
- Experience using data querying languages
- Experience with Tableau and/or other data visualization tools
- Proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets
- Passion for gaming
General Attributes
- Resilience, flexibility, and a willingness to undertake varied responsibilities working alone or as part of a team
- A professional, confidential, and flexible approach to collaborating with people
- Ability to maintain composure in high-pressure situations
- Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
- A positive “can do” attitude and excellent work ethic
Physical Attributes
- Visual Acuity-having close visual acuity to perform activities such as viewing a computer terminal and reading.
What We Offer in Return:
Belong Gaming offers a competitive compensation package including:
Access to employee assistance program- Experience with the leading gaming arenas team in the world, Belong!
- A fun, creative and vibrant environment that allow you to share your gaming and esports passion with others
- Great discounts within the arenas
- Family friendly policies and personal wellbeing initiatives
- Competitive benefits package that includes medical insurance and a generous vacation allowance
COVID-19 Requirements: Must be fully vaccinated to work in our Home Office.