What are the responsibilities and job description for the Host/Hostess position at Virgil's?
The WOW Factor is What Sets Us Apart from the Others!
At Virgils Real BBQ, our authentic slow smoked BBQ and Southern home-style experience keep guests walking in our doors. Our award-winning BBQ is smoked on premise and our amazing team enjoys creating a unique guest experience with amazing teamwork and a touch of southern hospitality. Dont miss this opportunity to join an amazing and fun team where hard work is rewarded and opportunities for growth abound.
We are looking for a service minded Host/Hostess to complete our Front of Desk team for Virgils Real BBQ. Our Hosts/Hostesses have an inviting and warm personality and aims to please every guest who walks in our doors. Providing a welcoming and bright smile and making sure all guests are greeted promptly. As the first and last point of contact, our Host/Hostess are genuinely friendly, yet professional and tactful while engaging with every guest. The ideal candidates will have a professional demeanor with excellent communication skills, exceptionally organized, and succeed in a team-based environment.
Your Role with Us:
- As a Host/Hostess, you will set the stage for the guests first experience when walking through our doors; you will greet and say goodbye to every guest with a warm smile and provide thoughtful service.
- Act as a Brand Ambassador, engaging the guest about both Carmines and Virgils locations and inviting them back again for Special Events and Catering experiences.
- Work with the Lead Host/Hostess to ensure smooth service and seating arrangement for the entire restaurant.
- Answer phone and manage our Open Table reservation systems, in addition to moving tables together to accommodate large parties when needed.
- Create strong guest relationships as you seat guests in our dining room and help create an incredible first experience at our restaurant.
- Our Host/Hostess engage with our guests both indoors and outside the front door, explaining our menu, inviting them in to dine with us and ensuring each potential guest becomes a regular at our restaurant.
- Thank our guest for dining with us creating that final last great impression!
We Are Looking for Candidates:
- Who must be professional, personable, organized with a sense of humor and a strong passion for hospitality.
- With experience as a Host/Hostess highly preferred but not required.
- With experience operating OpenTable, RESY, or other reservation systems is a plus.
- Who are fluent in English.
- Who have A bright, warm, outgoing Personality; upbeat and well groomed.
- Who desire to grow with the company and passion for excellence.
- With open flexibility to work various shifts.
- Must be able to speak clearly and articulately on the telephone, providing information and answering questions for callers and walk in guests.
The Perks:
- Exciting Career Paths
- Competitive Compensation
- Supportive Team Environment
- Medical & Dental Coverage
- Paid Time Off
- Free delicious employee family meals
- Employee discount in all our restaurants
Compensation: $16-$19 per hour
Were proud to be an Equal Opportunity Employer.
Brand: Virgil's
Address: 152 W 44th St New York, NY - 10036
Property Description: Virgil's Real BBQ Times Square
Property Number: 05
Salary : $16 - $19