Store Manager

Store Manager

Position # 32601

Salary: $51,896

You must visit the website below to be considered for the position:

https://www.abc.virginia.gov/jobs/public/position/positionOpening_display.do?openingId=24237

Location:

Powhatan Plaza Shopping Center

2105 Academy Road

Suite C

Powhatan, VA 23139

Join A Team Crafted of Virginia's Top Shelf Talent! Virginia Alcohol and Beverage Control is currently seeking applicants for the Store Manager role.

Our Mission

Virginia ABC generates a reliable stream of revenue for Virginia and promotes public safety through the responsible sale and regulation of alcoholic beverages.

Our Vision

To bring good spirits and excellent service to Virginia.

Our Values

Accountability – Service – Integrity – Performance Excellence

We offer:

• Excellent work/life balance.
• Average work week is 40 hours.
• 14 paid Holidays and PTO earned every pay period.
• Affordable Healthcare with employer contributions; See benefits package.
• Virginia Retirement System VRS benefits.
• College Tuition Reimbursement program.

Authority employees are covered under the Commonwealth’s benefits package and VRS. However, Authority employees are exempt from the Virginia Personnel Act and the Virginia Public Procurement Act. To find out more about VA ABC visit our website: https://www.abc.virginia.gov/about/agency-overview.

Areas of Responsibility:

• Monitoring customer service of direct reports
• Investigating and resolving customer complaints
• Ensuring compliance with all ABC policies in the checking of IDs
• Applying merchandising techniques
• Accounting for all store funds
• Managing inventory levels
• Completing required documentation
• Training staff on store products, proper customer service skills and sales techniques
• Establishing procedures that comply with store policies and appropriate laws
• Supervising staff and promoting employee development
• Available to work with limited or no notice
• Work various shifts and weekly work schedules to include Saturdays, Sundays, some holidays and during inclement weather. On truck delivery days, Store Manager’s hours may be outside of normal business hours (i.e. 5:30 am) and on inventory days may work past midnight and/or other times when the store is normally closed.

Minimum Qualifications:

• Extensive knowledge of the principles and practices of a retail-related operation
• Experience providing and applying customer service techniques, making decisions, and problem-solving
• Experience performing cash accounting and inventory/category management tasks
• Knowledge and experience utilizing personal computers and electronic point of sales
• Experience working with general software (Microsoft Word and Excel) and retail-related software
• Extensive practice in leading, managing and supervising multiple levels of employees within a retail-related environment to include coaching, training, developing staff for future career progression, handling disciplinary actions, conflict management, conflict resolution, performance management, and employee relations
• Working experience in staffing and hiring practices including screening, interviewing and selection
• The ability to work independently
• The ability to maintain a high level of confidentiality
• The ability to handle stressful situations.
• The ability to multi-task, utilize time management and organizational skills
• Extensive experience working and responding to inquiries with internal and external customers both in person and on the phone
• The ability to communicate effectively with customers and employees of ABC, both orally and in writing
• Must be able to lift up to 65 lbs.
• Must be at least 21 years of age

Preferred Qualifications:

• 5 years retail store management experience is preferred.

Job Type: Full-time

Pay: $51,896.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Powhatan, VA 23139: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Required)

Work Location: In person