Business Planning & Operations, Regional Product & Solutions Director

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa, A Network Working for Everyone.

Can be hired for any of these locations, San Francisco , Foster City, Austin, Miami, New York

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

The Regional Product and Solutions center of excellence is a new team at Visa, working across the five regional teams servicing our clients in market. The regional teams serve as a bridge between Global Product and Sales and are rapidly evolving to better serve the changing needs of both these core constituents. There are a number of formal touchpoints between Global Product, Global BPO, and the Regional Product team, and this role will focus on coordination across these various touchpoints – building out process, interlocking with the VAS organization as it forms, and working across the annual operating cycle of the business to ensure and efficient, productive and value-adding outcomes for the Regional Product team and the business as a whole.

Essential Functions

Design and implement new process to ensure cross-regional and global prioritization

• Design and implement processes for in-region and more importantly, cross-regional prioritization
• Work with the Global Product organization to tightly couple regional and global prioritizations, driving awareness and adoption of new processes and tools related to Reimagine Work such as Jira Align

Implement systems where regional aggregation will be value add to both Regions and Global

• Consolidate regional inputs into processes informing new product development and market needs
• Bridge global and regional Business Operations teams on all aspects related to the annual operating cycle (e.g., AOP, MSO, Goal setting, Workforce Planning, Performance Management etc.), working in lockstep with the Global Product COO organization
• Drive consistency, accuracy and predictability against targets via improved data gathering, in alignment with GBO, the VAS Commercial Ops and VAS COO teams
• Work with BPOs and Regional Product leadership to drive proactively targeted business enhancement initiatives
• Facilitate sharing and scaling of best practices across regions
• Coordinate with Global and Regions across information requirements for Business Portfolio Reviews and other formal readouts.
• Stay aligned and coordinated with New Flows to ensure market teams operate within a consistent framework and coordinated set of asks

In addition, the role will drive partnership with the various transformation efforts across Visa to ensure regional adoption and alignment, on initiatives such as,

• Sales Operating Model and Sales Excellence
• Product Transformation work
• Reimagining Work at Visa

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours, Varies upon the needs of the department.

Travel Requirements, This position requires travel 5-10% of the time.

Mental/Physical Requirements, This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.