What are the responsibilities and job description for the Director , Product Solutions Architect position at Visa?
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Are you excited to launching the next generation of payment products and services? Do you want to enable clients with innovative solutions? Do you want to be a part of building and delivering solutions on a global scale applying local needs that delight our users? Visa is looking for an accomplished Director Product Solutions Architect with a passion for innovating and shaping the next generation of payment products.
You will be responsible working with regional product, sales teams, technology partners and clients to enable Visa’s Buy Now Pay Later solution at scale. Define solutions that leverage Visa’s assets and challenge status quo where needed so that the solutions solve for our client needs and serve delightful consumer experience on BNPL use cases for our global markets.
Responsibilities :
· Be a leader, though partner, and an integral part of a high performing product team.
· Develop deep understanding of Visa’s BNPL solutions and the broader product suite
· Drive client solutions and services that leverage assets in our ecosystem based on customer insights and a strong understanding of the future of global payments. Create innovative, customer driven Solution Proposals and Solution Designs utilizing VISA’s suite of products and partners to enable unique client needs.
· Lead technical solution discovery with clients requiring custom solutions
· Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams as well as external partners to drive client solution definition and delivery
· Become a recognized technical expert with the internal product set and in identifying potential solutions for new customer relationships
· Work closely with internal teams including compliance, privacy, risk, information security, support, and operations to ensure all aspects of a proposal are addressed
· Educate the clients to implement optimal integration strategies, techniques, and user experience best practices
· Develop Solution Designs and Solution Design templates that can be used for future integrations with enterprise merchants by other Solutions Architects, Solutions Engineers, and Integration Engineers
· Balance technical and commercial acumen, and communicate solution feasibility that drive the biggest impact on the business and value to the customers
· Understand evolving needs and challenges of clients including issuers, acquirers, and merchants, and ensure products are tailored to meet those needs
· Keep abreast of industry trends and the competitive landscape in the payment space
Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD.
Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6 years of work experience with a PhD.
• Keen eye for optimal designs and consumer experiences including experience building commerce platforms
• Highly skilled at applying consultative methodologies and techniques to influence solution design and solve integration pain points.
• Excellent communicator and relationship builder at the C-level with the ability to explain technical concepts to a non-technical audience.
• Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
• As a Director Product Solutions Architect, you will be responsible as the expert for formulating and leading presales technical/functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions.
• Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding VISA presentations and demonstrations. Leads all aspects of the technical sales process.
• Advises internal and external clients on overall architect solutions. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization.
• Deep background in payments, BNPL payments, and custom solution engineering with a proven record of scaling products a plus
Additional Information
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
