What are the responsibilities and job description for the Program Coordinator position at Visa?
Company Description
As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
Open VisaNet, is the Next Generation of Visa’s transaction processing systems, which will push the envelope of building a highly scalable, secure, cost-effective and distributed application on commodity hardware using best-in-class technology components.
We are one of Visa's Key initiatives that will help deliver exciting new payment processing solutions on a platform that will process all of Visa’s global payment transaction volume. Ultimately it will enable Visa to fuel growth in electronic payments globally and drive financial inclusion across the world.
Open VisaNet is currently hiring for a Site Administrator to support our team in the Foster City office.
Job Description
The role provides direct program administrative support to the Open VisaNet Team. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.
This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems/analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.
Responsibilities
- Establish and maintain effective and cooperative professional business relationships with all Open VisaNet leadership and employees in the Foster City office
- Liaise closely with our other site administrators and other internal departments within Visa, including but not limited to Facilities, HR and Training
- Ability to act quickly, seamlessly and professionally in response to problem situations
- Manage risks and issues relating to the team or site, and take ownership of a site log ensuring timely updates are provided to the wider Open VisaNet leadership team, with mitigating actions
- Provide accurate reporting to all stakeholders in the Foster City site and the wider Open VisaNet Program Office, including organization charts, recruitment status and training records
- Actively engage in the Open VisaNet global engagement team activities, driving change to promote site-wide benefits for the team in Foster City
- Proactively managing and coordinating recurring and ongoing activities that involve the Foster City site leadership team, including all-hands meetings and department leadership team meetings
- Assist with developing and updating complex PowerPoint presentations, Excel spreadsheets and documents in support of team activities in Foster City
- Coordinate conference/meeting room set-up, order catering, and make logistical arrangements; Coordination of events involving multiple internal teams
- Coordinate/Organize visitor meetings – IDs, rooms, refreshments, meet and greet, and provide logistics guidance. Work with other administrators to schedule events when the Leadership teams from other sites visit Foster City
- Assist in onboarding new staff
- Coordinate resolution to facilities issues
- Find and organize training, both group and individual
- Expertly manage travel bookings (both international and domestic) and submission of expense reports through iExpense
- Manage multiple distribution lists, adding and removing as necessary
- Attend and capture notes and actions in meetings
- Update seating charts, space plan and headcount forecasts monthly or more often if needed
Qualifications
•Minimum of 6 months of work experience or a Bachelor's Degree
Preferred Qualifications
•2 or more years of work experience
•Bachelor’s Degree highly preferred
•Experience in a global, public company
•Discretion combined with poise and professionalism in all communications
•Must be able to exercise exceptional judgment regarding information, which may be confidential or material, non-public
•The ability to operate effectively and efficiently in a challenging, fast-paced environment with little supervision
•Demonstrated strength in multi-tasking and prioritizing work with a strong attention to detail
•Excellent planning, organizational and written and verbal communication skills
•Advanced proficiency in Microsoft Office and demonstrated strength in developing complex PowerPoint presentations
•Customer service-focused with ability to work collaboratively with others including interacting with internal and external contacts
•Must be proactive and solution oriented, looking for ways to add value and assist the team
•Demonstrates excellent leadership and professional presence with a confident and approachable personality
•Possesses strong communication skills (written and verbal), with the ability to effectively communicate and collaborate with a diverse range of people and job functions
•Must be a self-starter and able to work with little or no supervision.
•Ability to effectively and successfully respond to problem situations
•Highly proficient in organizing worldwide travel
Additional Information
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
