What are the responsibilities and job description for the Scheduler position at Visiting Physicians Association?
Scheduler
U.S. Medical Management (USMM) is one of the nation’s largest home-based primary care practices. USMM is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes Visiting Physicians Association (VPA), Pinnacle Senior Care, Grace Hospice, Comfort Hospice, The Home DME and In-Home Health Assessments (IHA).
Our Mission – “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services”
Our Values – Respect, Integrity, Teamwork and Excellence - are leading us to a better tomorrow for patient care.
Why You Should Want to Work with Us
- Quarterly Bonuses – up to $5000 per year!
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Day Time Hours (no holidays/weekends)
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
Position Description
The Scheduler confirms, prepares and tracks daily patient visit schedules for physicians and Advanced Practice Clinicians. As a Scheduler you will:
- Schedule incoming and outgoing patient/caregiver calls for upcoming visits
- Enter all required information and maintains necessary follow up, as required
- Prepare patient chart for scheduled visit including set up of new patient with all required documents
- Prepare and distribute written visit schedule for next business day after all appointments are confirmed
Qualifications
- High School Diploma/GED
- Must maintain a valid driver’s license and good driving record
- Active CPR Certificate
- 1-2 years of experience in customer service
- Knowledge of practice protocols to assist in scheduling patients for care
- Skill in maintaining department quality assurance and control standards
Won’t you join us? We are seeking candidates who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models – to elderly individuals and those with complex medical issues, who are the forefront of everything we do.