What are the responsibilities and job description for the Patient Care Coordinator position at Vita Nova Medical Spa?
Vita Nova Medical Spa is committed to providing our clients with the confidence to be in their own skin with our advanced med spa services. At Vita Nova, we strive to create an authentic, memorable, and rejuvenating experience! We are looking for an enthusiastic, self-starter, and capable Part-Time Patient Care Coordinator to join our growing team. You must have at least 2 years of experience in customer service, preferably in the aesthetic industry.
Job Activities and Responsibilities
- Answer incoming phone calls and web-based leads
- Schedule patients for consultations, procedures, and follow-up appointments
- Greets all incoming patients and identifies opportunities to build relationshipsÂ
- Assist Med Spa Providers with patient coordination, and assist Office Manager with administrative duties
- Obtains signed documents from patients in accordance with practice policy, including patient intake forms and appropriate consents
- Must adhere to HIPAA compliance
- Assists with inventory and product stocking
Qualifications
- Excellent communication and sales skills
- Knowledge of Meevo 2 software
- Experience with TouchMD is a plus
- Must have 2 years of experience in customer service, aesthetic industry preferred
- Must be available to work Saturdays, if needed
Job Type: Part-Time
Benefits
- Employee discount
- Flexible schedule
- Bonuses
We are looking forward to receiving your application. Thank you.
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