Assistant Manager

Purpose and Mission of the company

Vivaldi Music Academy is a premier music school located in Houston providing students and families the opportunity to learn music and experience the joy of performing. Our mission is to foster the confidence and creativity in students of all ages through exceptional music learning. With our dedicated world-class faculty, state-of-the-art facilities and innovative programs we hope to transform lives and bolster our community through the joy of music! We are looking forward to expanding to San Antonio, Texas. 

Position Overview:

Vivaldi Music Academy is seeking a dynamic and highly motivated individual to join our team as an Assistant Manager. As an Assistant Manager, you will play a crucial role in supporting the efficient and effective operation of our music academy. You will work closely with the management team to ensure smooth daily operations, exceptional customer service, and a positive learning environment for our students and staff.

Responsibilities:

Operational Support:

• Assist in overseeing day-to-day operations, ensuring compliance with policies, procedures, and quality standards.
• Coordinate schedules, manage calendars, and assist with event planning and logistics.
• Collaborate with various departments to streamline processes and improve operational efficiency.
• Support the implementation and adherence to health and safety protocols.

Customer Service:

• Provide exceptional customer service to students, parents, and visitors, addressing inquiries, resolving issues, and maintaining a welcoming atmosphere.
• Assist in managing student enrollments, scheduling lessons, and coordinating with teachers for a smooth student experience.
• Handle student and parent feedback, addressing concerns in a timely and professional manner.

Staff Management and Training:

• Assist in recruiting, training, and supervising administrative staff, ensuring a high level of professionalism and service excellence.
• Provide ongoing guidance and support to administrative staff, fostering a positive and collaborative team environment.
• Assist in conducting performance evaluations and implementing professional development plans.

Financial and Administrative Tasks:

• Assist in financial tasks, including monitoring revenue, processing payments, and managing billing inquiries.
• Assist in inventory management and ordering of supplies, ensuring adequate stock levels.
• Assist in maintaining accurate records, generating reports, and managing databases.

Collaborative Projects:

• Collaborate with the management team on special projects and initiatives, contributing to the growth and development of Vivaldi Music Academy.
• Support marketing and promotional activities, assisting with social media management, content creation, and community outreach.

Qualifications:

• Bachelor's degree in Business Administration, Music, or a related field (preferred but not required).
• Proven experience in a supervisory or assistant management role, preferably in the education or arts industry.
• Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines.
• Excellent interpersonal and communication skills, with the ability to build rapport with students, parents, and staff.
• Proficient in computer applications, including MS Office and database management.
• Knowledge of music education and/or music industry is an asset.
• Flexibility to work evenings and weekends, as required.

Join our growing team at Vivaldi Music Academy and contribute to our mission of providing exceptional music education. As an Assistant Manager, you will have the opportunity to make a meaningful impact and help shape the future of our academy. If you are enthusiastic, detail-oriented, and thrive in a fast-paced environment, we invite you to apply and be a part of our vibrant community.

Salary: $40,000 per year with performance bonuses.
Benefits: Health Insurance, Vision and Dental plus Paid Time Off.
Location: 1206 Nacogdoches Rd, San Antonio, Texas 78209
Schedule: Sunday – Thursday or Tuesday – Saturday

Please submit your resume and cover letter detailing your relevant experience. We thank all applicants for their interest, but only those selected for an interview will be contacted.