Field Service Technician

Job Description Who we are: Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our 2 million customers money every month. We deliver an integrated smart home system with in-home consultation, professional installation and support, as well as 24/7 customer care and monitoring. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job – We'll ship everything to you directly! 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! Why Join Vivint? Ten paid holidays Two weeks paid time off Employee pricing on smart home products Medical/Dental/Vision/Life coverage 401(k) plan with matching Career development and leadership opportunities Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind. Who we’re looking for: Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! Exceptional customer service skills Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician Clean driving record and valid license Someone who thrives in a team environment as well as independently Physical demands of the job: Lift and carry up to 45 lbs. Climb ladders up to 14 feet Work in attics and other limited-space areas Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. Additional Information Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $29.68 in our lowest geographic market up to $33.22 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Here are some total rewards which, depending on the position, may be offered: Paid holidays and flexible paid time away Employee/Friends/Family Discounts Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) Employer Match Employee Resource Groups If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.8 million customers throughout the U.S. and Canada. Vivint was named by Forbes as the “Best Home Security Company of 2022” as well as making Forbes’ list of “Best Employers for Diversity 2022”. The company is the largest tech employer in Utah while being Newsweek’s Top 100 “Most Loved Workplaces” in the US for 2021 and is on Inc Magazine’s Best Led Companies list. For more information, visit www.vivint.com. Vivint Smart Home is aware and addressing the rapidly evolving situation with the COVID-19 virus. We want you to know that we are monitoring the virus and impact closely and taking actions to keep our workplace healthy and minimize disruptions to our customers. Now more than ever we appreciate the importance of coming together to protect families and their homes. Some of these measures that relate to candidates include virtual interviews, and work-from-home opportunities. We value you as a candidate and hope you and your families stay healthy and appreciate your support in keeping our global community safe during these unprecedented times. Thank you.