Rigging Inspector

Rigging Inspector

Duties and Responsibilities:

• Creates and responds to leads for providing quotes for annual rigging inspections.
• Reaching out to existing clients to provide quotes and scheduling of annual rigging inspections.
• Create and Maintain a schedule that allows for the completion of rigging inspections along with detailed reports for clients.
• Create field reports with dimensions and descriptions for the estimating department.
• Provide accurate reports that include repair priorities and budgetary numbers for clients.
• Interface with sales team for follow ups and other sales activities from reports.
• Interface with rigging project management team for technical support and clarifications.
• Assist the Rigging Administrator in ensuring that monthly invoices are complete and accurate.
• Responsible for maintaining current knowledge of current and changing standards and regulations. Some examples include, but are not limited to, ANSI, OSHA, and NFPA 80.
• Perform other duties as assigned and directed.

Key Performance Indicators

• Customer Relations

• Customer Satisfaction Scores
• Customer Retention

• Sales Activities

• Quotes Completed
• Quotes Won

• Project Success

• Customer Satisfaction Scores
• Financial Results

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Qualifications and Education:

• A Bachelor of Arts, or similar degree, in Technical Theatre is desirable.
• ETCP certification in Theatrical Rigging is required.

• OSHA 30 is required. These may be acquired after hiring.
• Must have good communication skills (both written and verbal).
• Must have excellent customer service skills (both written and verbal).
• Must have good organizational skills, with strong attention to details, including, but not limited to being prompt and accurate in submitting pack lists, invoicing, and monthly expense reports.
• Must have valid Driver’s License and have good driving record.
• Must meet all of the Department of Transportation (DOT) requirements for driving a commercial motor vehicles, including successfully obtaining and maintaining a valid Medical Examiners Certificate, within 30 days of employment
• Must be able to pass local, state, school and federal background checks, as required by project.
• Must be able to pass 7-panel drug screen.
• Basic computer skills required (Microsoft Office).

Travel Requirement:

• This position requires 50-75% time away from the office. Most trips will last less than three days. Rentals (or mileage) and applicable expenses will be reimbursed by VLS for these trips.

• 
  Do the right thing
• Own it
• Customer Driven
• Creative problem solutions

The core focus of VLS is to create customers for life while creating entertainment technology solutions.