Get to Know Voice
Voice is a team of technologists and creators using the transformative power of NFTs to empower digital artists. We are bridging the gap from Web2 to Web3.
Our platform is carbon neutral and easy-to-use for digital artists to share and sell creative works and for collectors to support artists and build a digitally-native collection.
Come join us in expanding the art market.
Description
We are seeking a Business Intelligence Analyst to help establish our business intelligence group. If you are passionate about using your technical expertise, business acumen, and problem solving skills to build tools to automate reporting and generate insight, we want to talk.
Your data will inform both strategic and operational decisions across the company. You’ll be involved in projects from inception to delivery, ensuring that your reporting delivers high-quality and relevant data to intelligently grow our business.
The ideal candidate will share our company values:
- We are kind to each other
- We have integrity
- We are hungry to build the future
- We choose speed over perfection
Responsibilities:
Responsible for the tracking and reporting of key performance indicators (KPIs) for board materials, including but not limited to customer acquisition costs, lifetime value of customers, etc.
- Collaborate with Customer Operations to develop insightful dashboards and present real-time metrics on customer feedback to Leadership
- Dive into our data, including often overlooked data points, to develop insightful dashboards on funnel conversion and platform operation metrics
- Build automated dashboards and reporting tools to help our operations team better detect platform fraud and find creative solutions to prevent it in the future
- Build other automated dashboards, reports, and models that are meaningful for leadership and impactful towards their decision making
- Own the implementation of a data visualization tool, such as Looker
- Analyze data to observe trends, identify opportunities/solutions, and support short-term and long-term deliverables
- Help organize workflows by driving analysis and insights on business drivers in an agile development framework
- Drive a culture of continuous improvement and best practice efforts in measuring Voice’s performance
- Other duties as assigned
Qualifications
- Bachelor’s degree in data analytics, data science, or related business field preferred, or equivalent practical experience
- 2 years of practical experience in SQL a must
- Visualization expertise in tools like Looker, Tableau, Power BI, Quicksight, etc., a must
- Impeccable verbal and written communication skills so that data can be leveraged into actionable insights and decision making for leadership and relevant stakeholders a must
- Excellent stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance a must
- Practical experience Google Analytics and/or BigQuery a huge plus
- Prior experience providing business intelligence and data-driven insight through reporting a plus
- Prior experience implementing Looker a plus
- Conceptual and tangible grasp of data modeling and data architecture a plus
- Programming experience a plus
What we offer:
- Employee Stock Option Plan
- 100% company paid medical, dental, and vision insurance
- 100% company paid basic life and disability insurance
- Voluntary life insurance
- 401(k)
- FSA & Commuter Benefits
- Flexible PTO (unlimited)
- We are a remote company, but provide the option of a hybrid arrangement for those who would like to work in our Brooklyn, NY or Blacksburg, VA offices.
Voice is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.