What are the responsibilities and job description for the Specialist Customer Service position at Volt?
Volt is immediately hiring a Customer Service Specialist in COLUMBUS, OH 43219.
As a Customer Service Specialist, you will:
Main responsibilities:
• Manage the shipment of product from manufacturing and distribution locations in the Americas to Client affiliates and direct Client customers worldwide
• Allocate product to ensure maximum container utilization and minimize transportation costs
• Ensure prompt, accurate and efficient handling of communications concerning shipments and any other relevant aspect of the business
• Monitor key performance indicators for responsible area, perform root cause analysis, and develop and implement corrective action plans to improve levels of performance
• Maintain the master arrivals schedule (MAS) to ensure replenishments are meeting market demand and safety stock targets
• Identify continuous improvement initiatives to improve overall effectiveness of the supply chain, increase customer service, and reduce operating costs
• Maintain customer and shipping requirements including system parameters, policies, and procedures
• Develop and maintain effective working relationships with all internal and external supply chain partners
• Act as customer representative in the supply chain department
Skills:
• SAP
• Microsoft Excel
• International logistics preferred but not required
• Conflict resolution
EDUCATION:
- Associates degree.
Schedule: 8:30 AM – 4:30 PM
This is a Full-time, Contract opportunity.
Pay Rate: $22-$24.28/hr per hour.
*The pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW
Salary : $22 - $24
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