Rehabilitation Manager (Baltimore Behavioral Health)

The Rehabilitation Manager is responsible for the clinical oversight of the PRP/RRP services provided by Volunteers of America Chesapeake.  The Rehabilitation Manager is responsible for monitoring client progress, scheduling medical appointments, and providing clinical support services.  The Rehabilitation Manager is also responsible for participating in the assessment of individuals for service needs and for the development and implementation of the individual's rehabilitation service plan.  The Rehabilitation Manager is assigned to provide day-to-day oversight of the Psychiatric Rehabilitation Program located at Paca and Pratt Houses, including recruiting, hiring, training and supervising staff.

Status as a mental health professional or registered or certified Creative Arts Therapist; Rehabilitation Counselor with a Master's Degree in rehabilitation counseling, psychiatric rehabilitation, vocational rehabilitation or certification by the Commission on Rehabilitation Counselor Certification; or a therapeutic recreation specialist who has a Master's Degree in therapeutic recreation or is registered as a therapeutic recreation specialist by the National Therapeutic Recreation Society is preferred.

Without such credentials, a Bachelor's degree in Social Work, Psychology, Mental Health, or a related field and a certification by the Commission on Rehabilitation Counselor or licensure as a Registered Nurse and two years of working in a mental health and/or social services field is required. 

The position requires the ability to provide individualized services to persons who are mentally ill.  Experience with treatment planning and writing, client assessment, the provision of rehabilitative services, the monitoring of service delivery and clinical documentation is required.

Driving and/or transporting clients is a responsibility of the position. 

PRINCIPLE ACTIVITIES:

• Responsible for the development of effective Individualized Residential Rehabilitation Plans for persons with chronic mental illness in compliance with state and agency policies and procedures.
• Serves as a liaison and consultant to residential providers, mental health professionals, medical staff, community agency workers, family, care providers and others involved in program planning, conflict resolution and on-going clinical support, as directed.
• Evaluates client performances and makes recommendations for referrals.
• Participates in service delivery to promote client progress.  Coordinates services with other community agencies and participates as required in joint planning, assessment, and service delivery.
• Monitors overall client progress and prepares reports as directed.  Communicates progress summary to appropriate staff and with client consent, other persons involved in client's treatment program.
• Provides crisis intervention services as necessary.
• Works with advisory groups and human service planning agencies to develop and improve service and integration opportunities for persons with chronic mental illness.
• Establishes and monitors client records as required by regulating agencies.
• Participates in the fee determination and billing processes and in the collection of fees.
• Conducts and attends in-house, program, staff, and training meetings as required.
• As directed, serves as a liaison to clients temporarily being served by inpatient facilities or detention centers and when appropriate, participates in the development of after care plans.
• Implements VOA Policies and Procedures and assures program compliance with state regulations.
• Participates in the development of discharge plans and provides follow along services as required.
• Screens, interviews, hires and managers staff for Baltimore region PRP in collaboration with RRP Senior Program Director.  This includes approval of their work hours and performance evaluation.  Disciplinary actions, including recommendation of the termination of staff, must be discussed with and approved by the RRP Senior Program Director.
• Ensures that orientation is provided to all staff, volunteers and interns and that in-service training is provided to direct care staff to the needs and characteristics of the population.  Ensures all training is properly documented.
• Notifies, in writing, the reason for denial of service and provides as appropriate, information regarding other resources and service recommendations.  Refers as appropriate, information regarding other resources and service recommendations.  Refers, as appropriate, individuals denied PRP services, to the CSA or other agencies.
• Supervises the suspension of clients from service in compliance with applicable regulations.
• Coordinates the termination of clients from the program in compliance with applicable regulations.
• Ensures that client records are established and maintained as required by regulating agencies.
• Carries out the responsibilities of the RRP Director in his/her absence.
• Attends monthly staff and other meetings as required.
• Ensures that screening assessments and eligibility determinations on applicant for service are completed within specified time frames according to the applicable regulations.
• Acts as an advocate on behalf of clients and staff when difficulties arise obtaining services or information relating to the client well-being, health and services.
• Performs and / or assigns other duties as required.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, finger, feel, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipments.
• Move and lift objects up to 30 pounds such as mail, supplies, files, and equipments.
• Operating office equipments requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.
• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

EFFECT ON END RESULT:

• Clients eligible for services will be evaluated and enrolled into service as appropriate.
• Clients will receive entitlements and benefits for which they are eligible.
• Rehabilitative services will be provided which address client need and increase/restore independent living skills as defined in the client's individualized treatment plan.
• Service delivery will be coordinated and provided in compliance with program policy and procedure and state regulation.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Salary : $45,000