Enterprise Strategic Specialist- Business Process Outsourcing (BPO)
Job Posting for Enterprise Strategic Specialist- Business Process Outsourcing (BPO) at Voya Financial
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Please Note: This position allows remote work but will require travel to our Voya office. Candidates must be located within a 100-mile radius from the assigned office.
Position Summary:
Lead negotiations on behalf of cross-functional teams to develop and execute Voya sourcing strategies for complex indirect categories and related services agreements in order to minimize risk and maximize value in the acquisition of Business Process Outsourcing (BPO). Perform spend analysis, market and supplier analysis, and supplier selection activities. Create and clearly articulate category and initiative specific negotiation strategies, performing contract drafting and leading negotiations of all terms and conditions, licensing, and pricing with support from matrixed partners including legal, information security, privacy, HR, and IT. Lead other activities to drive cost savings that include but are not limited to: demand management initiatives and supplier rationalization programs. Provide thought leadership and sourcing subject matter expertise to internal customers and stakeholders across the business. Develop strong, value added relationships with internal business customers in order to establish Sourcing as a trusted strategic advisor.
Position Description:
- Recommend and implement category specific sourcing methodologies and processes to achieve Voya’s enterprise objectives and specific business unit’s strategic plans. Drive action across functional organizations and across business units to affect policies, practices, processes and procedures having an impact on revenue and profitability.
- Provide guidance for procurement and contract activities for assigned categories.
- Create sourcing strategies that support the strategic goals of customers and Voya as a whole.
- Lead the implementation/execution of proposals (RFX), strategies, initiatives, contracts/programs for complex, high-risk transactions. Understand spend analytics required to support the strategic objectives.
- Negotiate terms and conditions and pricing for purchases. Draft, redline and negotiate contract documents including but not limited to master agreements, license agreements, Statements of Work, Order Forms, NDAs, etc.
- Act as a resource to organization and senior management across multiple functions, divisions and geographic locations.
- Interact with internal/external third parties at all levels of management to support resolution of complex business issues requiring a balance of assertiveness, tact, business acumen and diplomacy.
- Achieve annual savings targets and other performance metrics as assigned.
- Other duties as assigned.
Knowledge & Experience:
- Bachelor’s degree or equivalent required. Advanced degree preferred.
- Minimum 6 years extensive, broad-based experience in contracting and strategic procurement of high complexity categories and/or projects. Acts with a sense of urgency with ability to simultaneously lead multiple complex initiatives while consistently meeting timelines and milestones.
- Previous strategic sourcing experience for assigned categories is highly desired.
- Comprehensive knowledge of business principles such as purchasing, consulting services, business and contract law, licensing, intellectual property, financing and accounting.
- Ability to read and interpret contracts. Ability to draft contract language/documents including, for example, Statements of Work, Service Level Agreements, etc.
- Strong technology skills i.e. PC, internet/intranet, e-procurement; advanced Excel and PowerPoint skills required.
- This individual must be able to effectively negotiate pricing, legal, business terms and conditions with suppliers, financing institutions, consultants and service companies primarily on a domestic basis. By virtue of breadth and/or depth of experience, is recognized as a key technical advisor highly capable of translating business objectives into finite project management plans with clearly defined roles, responsibilities, and completion targets. Demonstrates knowledge of cost and price analysis techniques, proposal/contracting skills, project management, business management and strategic category management techniques.
- Strong interpersonal, oral and written communication skills are required. Strong team building skills are essential.
#LI-SS1 #LI-Remote
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed.
Process Engineer
360 Recruiting Group -
Newington, CT
Executive Secretary
Strategic Staffing Solutions (S3) -
Hartford, CT
Strategic Sourcing Specialist
Berkley -
West Hartford, CT
Salary.com Estimation for Enterprise Strategic Specialist- Business Process Outsourcing (BPO) in Hartford, CT
$92,111 to $117,767
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Enterprise Strategic Specialist- Business Process Outsourcing (BPO).
Click the checkbox next to the jobs that you are interested in.
-
Negotiation Skill
-
Income Estimation: $69,467 - $85,922
-
Income Estimation: $81,843 - $113,198
-
-
Procurement Skill
-
Income Estimation: $69,467 - $85,922
-
Income Estimation: $70,133 - $90,685
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Voya Financial
Voya Financial
Hartford, CT
Full Time
Voya Financial
Ellicott, MD
Full Time
Voya Financial
Oklahoma, OK
Full Time
Voya Financial
Las Vegas, NV
Full Time
Not the job you're looking for? Here are some other Enterprise Strategic Specialist- Business Process Outsourcing (BPO) jobs in the Hartford, CT area that may be a better fit.
We don't have any other Enterprise Strategic Specialist- Business Process Outsourcing (BPO) jobs in the Hartford, CT area right now.
Bucher Emhart Glass, Windsor, CT
RSCC Wire & Cable, East Granby, CT