What are the responsibilities and job description for the Sales specialist position at Voyage By Luna?
Entry Level Remote
As aTravel Sales Specialist your focus is to help clients plan theirperfect vacations by offering expert recommendations and securingthe best deals.
You will guide clients through the booking processand ensure all their travel arrangements are in order.
Key Responsibilities :
Client Relations and SalesSupport :
Engage with clients via phone or emailto understand their travel needs andpreferences.
Offerrecommendations and upsell travel packages accommodations andservices that match clientgoals.
Assist in the bookingprocess for flights hotels and other travelproducts.
Trip Planning andCustomization :
Craft personalized itineraries to suiteach clients interests andbudget.
Payment and DocumentationManagement :
Ensure clients have the correct traveldocuments and that payments are processedsmoothly.
Issue tickets andvouchers in line with companyprotocols.
Problem Solving and ClientSatisfaction :
Address any challenges that ariseduring travel working closely with suppliers to ensure smoothresolutions.
Provide timelyassistance to keep client satisfactionhigh.
TravelInsights and Updates :
Stay informed about emergingdestinations new travel services and industrytrends.
Continuously updateyour knowledge to provide clients with the latest travelofferings.
AdministrativeEfficiency :
Maintain detailed records of clientcommunications bookings andpayments.
Distributetravelrelated documents promptly andaccurately.
RemoteWork :
Last updated : 2024-09-25