What are the responsibilities and job description for the Surgery Scheduler position at Voyage Healthcare MN?
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission – improving the well-being of our surrounding communities. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
We are looking for a full-time Colon & Rectal Surgery Scheduler to join our Maple Grove team! This position is onsite.
Hours of Position:
This position is Monday - Friday between the hours of 8:00 a.m. - 5:00 p.m. No evenings or weekends!
Benefits
- Medical, Dental & Vision Insurance
- Basic Life Insurance
- Basic Accidental Death & Dismemberment (AD&D) Insurance
- Long Term Disability Insurance (LTD)
- Short-Term Disability Insurance (STD)
- Employee Assistance Program (EAP)
- Retirement Benefits
- Paid Time Off (PTO)
- Paid Holidays
Responsibilities
- Responsible for scheduling Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians
- Obtains prior-authorization from insurance companies for pending surgeries
- Maintain the Colon & Rectal registry and patient follow-up systems
- Contacts patients to confirm outpatient procedure appointments for assigned providers
- Communicate with patients as well as out-patient facility contacts
- Answer incoming phone calls and follows up on voicemail messages
- Completes prep instructions, address envelopes and mails prep as requested
- Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards
- Performs other related duties as assigned
Requirement & Skills
- High school diploma or equivalent
- Minimum of 1-2 years experience in medical appointment scheduling (surgery scheduling preferred)
- Experience with insurances preferred including prior authorizations
- Excellent oral and written communication skills
- Ability to show initiative, organization, judgement and problem solving
- Great attention to detail, problem-solving and ability to carry out duties
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
