Inside Sales Associate

VP Supply Corp is one of the nation's largest distributors of plumbing, HVAC, and electrical supplies. We have over 350 employees with 15 locations across Western New York and Pennsylvania. For over 50 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries.

Position Overview:

Our Electrical department is seeking to hire an Inside Sales Associate with at least 2 years of experience to join our Rochester branch. As an essential business, our experienced team continues to provide the best customer experience to both commercial and residential clients.

We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.

Responsibilities:

• Select product and create quotes for electrical equipment and supplies.
• Identify appropriate products and services based on customer needs.
• Daily correspondence with customers and vendors to provide excellent customer service.
• Consistently review backorders and update customers on status changes.
• Provide order entry and order logistical support.
• Provide post-sale and warranty support.
• Provide application support, including limited purchasing and job coordination.
• Act as industry knowledge leader to customers and remain up to date on newest industry product changes.
• Cover overflow at the counter and maintain assigned aisles in the warehouse.

Qualifications:

• At least 2 years of sales (inside or outside) experience in a related field.
• Demonstrated knowledge of electrical industry and products.
• Demonstrated competency of consultative, relationship building, listening, and selling skills.
• Demonstrated proficiency in business and problem-solving skills.
• Demonstrated proficiency in planning, organizing, and prioritizing.
• Proficient computer skills. Knowledge of Microsoft Office preferred.

Work Environment/Physical Demands:

• This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers and phones. While a largely sedentary role, some lifting or carrying of items up to 25 pounds may occasionally be required.