HR Administrator

Under general supervision, process administrative tasks such as responding to routine employee inquiries regarding general human resources-related topics including employee policies, programs, benefits, payroll, leaves of absence, workers’ compensation, ergonomics, etc. Expected to address most requests independently, however, may rely on various specialist functions, such as benefits, disability management, payroll, and/or wellness for more complex or appropriately escalated inquiries. Utilize human resources knowledge base to answer employee inquiries/issues Use procedures, policy manuals, knowledgeable tools and/or other reference materials to assist in resolving inquiries or issues Recognize unusual events or consistent problem areas and works with management to resolve arising issues Explain insurance coverage and other benefits to employees Serve as liaison with carrier/vendor contacts to address research and/or resolve data issues Suggest methods to update, simplify, and enhance processes, procedures, and technologies Escalate complex cases to appropriate resource if additional expertise and/or research required Perform all work in accordance with established Human Resources Division standards Job Specifications Typically has the following skills or abilities: Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills, and abilities Two to four years of experience effectively processing benefits, payroll, and/or disability management inquiries High level of interpersonal skills to handle sensitive and confidential situations and documentation Ability to take ownership of the problem leading to a solution Ability to multi-task in a high-volume setting Superior customer service orientation and verbal/written communication skills Attention to detail in composing and proofing materials, establishing priorities, and meeting service levels and deadlines Ability to navigate through multiple computer applications including, but not limited to HRIS, intranet, online timekeeping, and payroll data applications; and knowledge of various computer software applications #LI-REMOTE #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $17.00 - $27.50 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. Why VSP Vision? When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life. Our goal to be a diverse, equitable, and inclusive company isn't a fixed destination but rather a constant endeavor to learn, grow, and drive positive change. We strive continually to enhance the lives of each of our employees, members, stakeholders, and communities. Join the power of our purpose and check out job opportunities with VSP Vision and its strategic businesses, including: VSP Vision Care, Marchon Eyewear, Altair Eyewear, VSP Optics, Eyefinity EHR, VSP Retail, VSP Ventures, and Eyes of Hope (our charitable giving platform).

Salary : $17 - $28