International ECommerce Specialist

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced office environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

Vuori is growing fast and has ambitious International expansion plans. Having already launched in 12 new markets in 2022 (including China), we are looking for an experienced eCommerce operator to assist with the ongoing maintenance and improvement of the International customer experience as well as help Vuori launch into additional new markets in the very near future. 

We’re looking for someone with a broad understanding of the technologies and processes required to ensure smooth eCom operations, and with a passion for bringing premium products into high-growth international markets. 

Do you have a start-up mentality? Ready to roll-up-your-sleeves and grow a business? Love the fitness and outdoor industries? Then keep reading.. 

This is a deliberately broad, cross-functional role: expect to adapt and learn. 

The right candidate will get to work with talented people across many areas of the business; software engineering and digital product, business intelligence, media and advertising, logistics and fulfillment, and of course commercial stakeholders and leadership. You’ll grow in each of these areas and through your passionate engagement and your outstanding ability to deliver on objectives you’ll have the opportunity to grow your eCommerce career, all while working with one of the hottest brands in the industry. 

A great cultural fit is paramount; 

• High energy, high integrity, high EQ? Yes! 
• Big ego, don’t like challenges and a dynamic environment? Not so much. 

Responsibilities include but are not limited to:

• End-to-end eCom operations visibility and positive impact 
• Assisting with the development and implementation of strategies to expand Vuori’s global footprint 
• Help to identify ongoing opportunities and challenges in international markets 
• Work with business partners in Marketing to execute and optimize campaigns in Vuori’s international markets 
• Working with digital platforms teammates on any International UX issues and optimizations (e.g. design, functionality, localization) including CRO efforts 
• Assisting with product launches, product setup and management (inventory, pricing, merchandizing, etc) 
• Tracking order fulfillment and returns; all the primary cases that work perfectly as well as the edge cases that need more attention 
• Working with partners to ensure reporting is accurate and being distributed appropriately, ensuring smooth operations and aiding in decision-making 

Qualifications

• Excellent verbal & written communication skills 
• BA from an accredited university and/or 3-4 years of experience working in eCommerce 
• Good understanding of the way various technical products are combined to create a wholistic eCommerce experience 
• Good data-literacy and analytical skills, good familiarity with eCommerce KPI’s 
• Good understanding of Digital Marketing and it’s impact on eCommerce 
• Proficient in all Microsoft office applications with higher-level experience in Excel (vlookups/pivot tables/formulas) 
• Proficient and comfortable navigating through multiple systems/databases 
• Ability to stay organized in a fast-paced environment  
• Ability to move cross-functionally and assist in areas not necessarily outlined in job description 
• Careful attention to detail and accuracy 
• Excellent team player 

Preferred experience with the following tools / platforms:

• Shopify 
• Global-E 
• Google Analytics, Looker, Domo, Power BI 
• Excel / Google Sheets / General ‘data-wrangling’ 
• Content Stack 
• A/B Tasty 
• Bonus points for: Content Square, Algolia, Google Tag Manager, Shogun, Nosto, Tray.io, Reviews.io, Kustomer 

Additional Information

Pay Range: From $75,000 - $90,000

Benefits:

• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.