Office Manager

Vytex Windows is a family owned and operated customer window and door manufacturer seeking a proactive/self starting experienced, dedicated, and organized Office Manager to assist our satellite office with customer service and administrative functions associated with scheduling window measures and installations.

Main Responsibilities:

• Inbound and outbound calls to internal and external customers

• Appointment scheduling

• Daily invoice management

• Act as the liaison between our internal and external customers

• Partner with the Installation Manager to ensure the branch is operating efficiently

• Maintain Operational Excellence by achieving lead time targets
• Act as the liaison between our homeowners, dealers, technicians, and installers by providing solutions to any arising problems
• Train, coach and develop direct reports

Qualifications:

• Ability to provide phenomenal customer service

• Superb problem-solving skills

• Effective time management and prioritization skills

• Strong negotiation skills in managing customer and dealer concerns

• Ability to prioritize and juggle multiple responsibilities

• Excellent attention to detail

• Proficiency with MS Office and G Suite

• Ability to work well both independently and within a team

• Bachelor’s degree in Business Management and/or 2-3 years of project management experience preferred

• Experience in the manufacturing or construction industry is a plus!

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Vytex Windows provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lorton, VA 22079: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location