Coordinator, PCM E2E

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and a more sustainable future that we can all be proud of. We are transitioning the world towards a cleaner future. By pushing the boundaries of engineering and technology, we make it work. We are always on the lookout for future-oriented talent - want to join the ride?

What you will be doing

As a Parts Coordination Management Coordinator, you will focus on these responsibilities:

• Handle and coordinate quotes and orders according to working procedures, guidelines and local requirements.
• Act as a contact for spare parts quotations, orders, deliveries and non-conformities.
• Act as a link between customer and the various departments involved in the spare part delivery process.
• Ensure highest level of quality and response time for quotes and orders.
• Ensure correct customer master data and handling instructions are used when processing quotations and orders.
• Actively follow-up the order book with the sales team.
• Liaise with Sales about the content and terms of the offerings.
• Follow-up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow-up with internal stakeholders on quotations and deliveries according to agreed process.
• When needed off hour support for spare parts (24 hr service).
• If assigned an experise role, ensure the transfer of knowledge within the teams and escalate issues that may arise.

Development Responsibilities:

• Develop well-working relationships with customer counterparts.
• Develop in-depth customer understanding and propose way of working improvements.
• Create and foster a positive work environment.

Professional Skills:

• Understand the customers business
• Understanding corporate strategy and vision
• Wartsila parts order processes
• Identifying needs and problems
• Spare parts material info knowledge
• Inco-terms

Education

B.S.C or 2-3 years experience in Supply Chain Management field.

Last application date: 06/01/2023

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.