What are the responsibilities and job description for the Regional Operations Coordinator position at Wärtsilä?
Regional Operations Coordinator
Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.
Did you know Wärtsilä has delivered 76 GW of power plant capacity and more 110 energy storage systems in 180 countries around the world?
In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Job Posting Detail
Wärtsilä is leading the transition towards a 100% renewable energy future. We help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 73 GW of power plant capacity in 180 countries around the world, including 80 energy storage systems?
In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to take the next step?
Regional Operations Coordinator
The Wärtsilä Energy Business – North Region team has a vacancy for a Regional Operations Coordinator.
Regional Operations Coordinator, US & Canada Our mission is to lead the world to a 100% renewable energy future. We are now looking for a dynamic high performer to join our fast paced and exciting Energy Business - Regional Operations North Team as a Regional Operations Coordinator for the US and Canada. We are a SMART technology company that empowers our people to collaborate and shape our markets, so that we can have a sustainable impact on society. Our field service engineers & superintendents are regularly assigned to attend to our customer's installations for complex equipment installation, commissioning, troubleshooting and repairs for many days or weeks at a time.
The preferred location for this position is Houston TX.
As a Regional Operations Coordinator, you will focus on these responsibilities:
- Work as one team with Account Manager and Sales Support to develop sales proposals Lead and coordinate complex Field Service activities, including personnel, spare parts, costs, and time Support field service personnel when they are assigned on a job.
- Act as contact person for customer during the jobs Communicate with the customer, our engineers, and the account manager during the delivery of Field Service jobs any and manage change orders to the job Scope as required which have financial impacts Comply with Safety and ISO processes for personnel, tools and machines to ensure safety, accuracy and quality of all services provided.
- Suggest investments in tools to improve the Field Service job performance Cooperate with others in order to ensure the right resources are assigned for every job.
- Manage all jobs in SAP from an Administrative standpoint.
- Take responsibility for briefing and debriefing of the engineers before and after the jobs.
- Prepare lessons learned, execute actions and share with internal stakeholders Ensure that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures Follow up the service work orders until invoicing including change orders, technical documentation, timesheets, travel expenses, and vendors invoices.
- Develop and implement the Field Service processes.
To be successful in this role, we expect you to have or be: 5 – 10 years of experience with. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application. For more information about this job please contact: Dustin Merritt, Manager, Sales Support & Operations Coordination, Region North, at dustin.merritt@wartsila.com. Successful applicant must be authorized to work in the USA without sponsorship. We look forward to hearing from you. Qualified candidates must apply online: http://www.wartsila.com/en/careers/vacancies. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer
Desired Education
- Technical Degree, Bachelor’s Degree or higher in a relevant field of study
Desired Skills and Experience
The applicant should have a minimum of five (5) years’ experience with:
- Mechanical, Electrical or Industrial field service operations and Maintenance Management.
- Safety focused.
- Able to communicate effectively with field staff and client.
- Able to develop and implement field service processes.
- SAP proficient.
- Good leadership and collaboration skills
- Excellent verbal and written communication skills (English required, Spanish a plus)
- Strong focus on safety protocols and QEHS standards
- Be able to work independently.
- Project management skills
- Coaching skills
Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to Contact Inside / Outside Extreme Heat / Extreme Cold Noise Mechanical Equipment Electrical Equipment Pressurized Equipment Moving Objects High Places Fumes/Odors Hazardous Materials Dirt Dust Why you and us You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers.
Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. Vision: Close; Distance; Depth Color Perception (Red, Green, Amber) Hearing/Listening Clear Speech Touching: Dexterity; Hand; Finger Ability to Mount and Dismount Forklift/Truck Pushing/Pulling/Stoop/Kneel/Crouch or Crawl Lifting: 45 Pounds; 5 Times per shift Carrying: 25 Pounds; 5 Times per shift Driving (local/over the road) Bend/Squat/Sit and Stand for a prolonged period of time Climbing / Balance Work
Travel Requirements: This position requires a 70% travel commitment, encompassing both domestic and international, including onshore and offshore locations. The role demands adaptability to varying travel demands, with an expectation of extended periods away from the primary work location. Prospective candidates should be prepared to fulfil these travel obligations as an integral aspect of the position's responsibilities.
Last application date:
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
