IT Manager

W-S Companies
Council, IA Full Time
POSTED ON 4/10/2024 CLOSED ON 6/6/2024

What are the responsibilities and job description for the IT Manager position at W-S Companies?

About The Position

W-S Industrial Services is seeking an IT Manager who will be responsible for day-to-day IT operations, leading IT integration due to acquisitions, and being a focal point to our current IT vendors and Managed Service Provider (MSP). This role should be able to provide some basic Level 1 helpdesk support and know when to leverage the various IT vendors that the organization has. This role requires high-level planning, budgeting, and performance management of our vendors.

Why work for W-S Industrial?

  • Health and Safety is our #1 priority 24/7/365!!
  • Competitive wages - the salary range for this position is $90,000 to $150,000 per year based on experience
  • Paid time off, comprehensive health benefits coverage after 60 days of full-time employment
  • 401(k) after the eligibility period with company matching component
  • Opportunities for growth and development in your career
  • Positive and safe work environments

Key Responsibilities

  • Working to integrate various IT systems of ‘child’ organizations
  • Providing strategic IT leadership
  • Assisting with the evaluation of new software packages
  • Participating in Management Meetings regarding IT
  • Interfacing with MSP to manage projects, day-to-day activities, strategic planning, hardware procurement, and lifecycle assessment
  • Create, implement, and enforce IT policies and procedures
  • Budgeting and cost management
  • Level 1 helpdesk knowledge, including:
    • Password resets
    • System setups
    • General hardware troubleshooting
    • General Windows troubleshooting
    • Escalating tickets to MSP
Requirements

  • Four-year college degree in Computer Science, Information Technology, or related field. Experience can replace degree requirements
  • 5 years of experience
  • Strong Desktop support experience, mainly with Windows 10 and Windows 11, as well as the Microsoft Office Suite
  • Strong knowledge of Microsoft 365, including Exchange Online, Teams, OneDrive, and SharePoint Online
  • Strong knowledge of Entra ID (Azure AD)
  • Ability to perform PC migration, setup, and deployments
  • Basic knowledge of Windows Server 2012/2016/2019/2022 with Active Directory, DNS, DHCP
  • Basic networking knowledge
  • Knowledge of mobile operating systems (Android and iOS)
  • Experience in collaborating with other departments and stakeholders to ensure alignment of IT services with business needs
  • Ability to work with users and networks geographically distributed
  • Project management experience
  • System integration experience due to acquisitions

About W-S Industrial

Founded in 1993, W-S Industrial is a leader in industrial cleaning and maintenance, mechanical and specialty services. We are a client-centric organization with employees committed to safety, integrity, and accountability. W-S serves a diverse client base, including power, food and beverage, refining, utilities, chemical, manufacturing, pulp and paper, municipal, upstream, and downstream. We offer an excellent safety program, career development plans, commitment to customer service, and deep industry expertise.

W-S is committed to safety, people, service, and performance. We are committed to creating a culture where W-S is the employer of choice by empowering our employees to succeed.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

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Salary : $90,000 - $150,000

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