Credit Analyst

Summary: The Credit Analyst will report the Accounting Manager-CreditARCash. The core responsibility of the Credit Analyst will be to review and establish customers' credit accounts and collect monies owed to the company pursuant to the company's credit policy by performing the following duties.

Essential Duties and Responsibilities include the following.

• Conducts review of credit applications and authorizes open account privileges, or change of account status
• Collects all receivables and works with Customer Support Centers on disputed invoices and/or problem accounts
• Reviews delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt or a reserve status to the account
• Approves and coordinates special payment arrangements
• Submits delinquent and/or problem accounts as appropriate when legal action becomes necessary
• Provides customer credit information or ratings
• Adjusts and/or reconcilles customer account statements as necessary
• Special projects and/or other duties may be assigned

Competencies:

Problem solving - gathers and analyzes information skillfully; uses reason even when dealing with emotional topics.

Customer service - manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Interpersonal - Maintains confidentiality

Oral communication - listens and gets clarification; reasons well to questions; participates in meetings

Teamwork - gives and welcomes feedback

Written Communication - writes clearly and informatively, edits work for spelling and grammar

Organizational support - follows policies and procedures

Adaptability - manages competing demands

AttendancePunctuality - is consistently at work and on time

Dependability - keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan

Initiative - asks for and offers help when needed

Judgment - exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process

PlanningOrganizing - prioritizes and plans work activities

Professionalism - treats others with respect and consideration regardless of their status or position; follow through on commitments

Quality - demonstrates accuracy and thoroughness

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or equivalent; five plus years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; SXTrend inventory and order processing system.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop or kneel.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.