IT Project Manager

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com. It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry. Role Summary/Purpose The dedicated IT Project Manager will provide support to our 3 Distribution Centers in North America (Plainfield, IN, Reno, NV and Houston, TX). In this role, you will diagnose and troubleshoot software and hardware problems, install applications, programs and more. Duties and Responsibilities: Identify and deliver computer hardware, software, and miscellaneous services Support all IT related issues such as resetting passwords, rebooting PC’s, assisting new employees with Oracle navigation. Troubleshoot the Warehouse Management System (WMS) Administer and support current Anti-virus and SCCM implementations to ensure the security of client systems. Monitor desktops for patching and anti-virus compliancy Maintain the Configuration Management Data Base (CMDB) within the Service Desk system ensuring accurate IT inventory documentation Performs activities related to the operations and monitoring of the IT environment Implement, configure, troubleshoot and maintain network printers and Teams phones Obtain approval and purchase hardware and software as required or requested Performs standard tasks using established methods, principles, concepts and procedures related to Service Desk activities. Resolves questions or problems, referring only complex issues to higher level Troubleshoot and configure paging system and other audio alerts Maintain clean and organized network locations with proper labeling Administrate Access Control, Door and Employee badging Maintain Digital display technology and relevant content Knowledge, Skills and Abilities: Excellent technical knowledge of computer hardware Working technical knowledge of current network protocols, operating systems, and standards. Excellent verbal and written communication/language skills required to include the ability to provide written and verbal instructions, and compile and present information clearly. Ability to effectively prioritize and execute tasks in a high-pressure environment. Analytical and reasoning ability for solving problems and good judgment for complex decision-making. Capable of planning and organizing work and processes; ability to self-direct multiple projects and meet deadlines. Ability to present ideas in user-friendly language. Ability to travel to alternate distribution centers, as needed. Requirements: Bachelor's degree from an accredited university or college. Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know. Want to move the world? Want to innovate and bring that innovation to life? At Wabtec, we are in the business of realizing potential – that of the transportation industry, and yours! Drawing on nearly four centuries of collective success across the vibrant portfolios of Wabtec, GE Transportation and Faiveley Transport, we offer employees hands-on opportunities all over the world to shape the future of transportation – as well as their own. Wabtec is focused on performance that drives progress, leveraging our digital expertise, technological innovation, and world-class manufacturing and services to create transportation solutions that move and improve the world. Along with our industry-leading portfolio of products and solutions for the rail and transit industries, Wabtec is a leader in mining, marine, and industrial solutions. Wabtec celebrates thinkers and doers. Our values included in the About Us page are rooted in innovation, collaboration, inclusiveness, and continuous improvement to solve our customers’ toughest challenges. Whether your talents lie in digital solution development, next-gen manufacturing, advanced service delivery, or the spectrum of business functions that support them, Wabtec literally has a world of opportunity for you across our global network. Our employees are the architects of the future. Where will you be tomorrow?