What are the responsibilities and job description for the Insurance csr position at Wade Au - State Farm Agency?
Are you a self starter, are you a competitor? Does being on a winning team excite you? Is it your passion to take great care of customers and do what's right for them?
If you answered yes to these questions, we have a
FULLY REMOTE Licensed Insurance Customer Care Representative position for you.
Please only apply if you meet the following Required criteria :
Must have current knowledge of State Farm systems and processes.
Must have an active Property and Casualty license.
Must be able to work 8 : 00 - 5 : 00 pm Pacific Time schedule.
Only candidates that meet the above criteria will be considered for a remote position with our agency. If you meet the above criteria, are motivated to succeed, and can see yourself in this role, please submit your resume.
We will follow up with you on the next steps in the interview process.
RESPONSIBILITIES :
Take great care of the client from beginning to the end with every interaction with customer.
Add value by getting to know the client, what their needs and goals are and then solving their problems with our insurance products.
Work in a team environment to meet daily production goals and complete tasks with assigned due dates.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Be a self starter and maintain high level of activity with little supervision. Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive.. .
Simple IRA
Hourly pay plus commission / bonus
Valuable experience
Growth potential / Opportunity for advancement within my agency
REQUIREMENTS :
3 years of State Farm experience from a State Farm agency
Work hours are in Pacific Time zones 8 AM to 5 PM
Must be Competitive, Self starter with little supervision
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Detail oriented
Must fully understand State Farm's current systems and processes already.
Property and Casualty license (must already have )
Life and Health license (must already have)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
ABOUT THE AGENT AND AGENCY :
Hello my name is Wade Au, I grew up in South Dakota where I met my wife Kavita. I graduated from the University of South Dakota and "fooled" her into marrying me as she thought I was going to medical school.
When you stop with a biology degree you end up doing insurance. Both Kavita and I started with State Farm the same day in 1993 right out of college.
We have 2 sons ages 19 and 21.
Our motto is "to do our best for the benefit of others". We are passionate about taking great care of our customers and doing our best for them.
If you join our team, you will find we are very focused on our goals and we are very clear how to teach you the processes you need to win.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. B
y accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Last updated : 2024-09-22