What are the responsibilities and job description for the ACC SERVICE WRITER position at Wal-mart?
```Job Summary```
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, accurately documenting vehicle issues, and coordinating repairs with our team of technicians. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.
```Duties```
- Greet customers and provide them with a positive experience
- Listen to customer concerns and accurately document vehicle issues
- Communicate with technicians to ensure accurate diagnosis and repair of vehicles
- Provide estimates for repairs and obtain customer approval
- Schedule appointments and manage the flow of vehicles in the service department
- Keep customers informed about the status of their vehicle repairs
- Upsell additional services or products as appropriate
- Maintain accurate records of customer interactions and transactions
```Requirements```
- Previous experience as a Service Writer or in a similar role preferred
- Strong mechanical knowledge and understanding of automotive systems
- Excellent customer service skills with the ability to build rapport with customers
- Ability to accurately transmit information between customers and technicians
- Knowledge of auto estimating software is a plus
- Familiarity with brake repair, tire service, air brake systems, and wheel alignment is preferred
- Strong sales skills to effectively upsell additional services or products
If you are looking for an exciting opportunity to work in the automotive industry and provide exceptional customer service, then this position may be perfect for you. Apply today to join our team as a Service Writer!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Every weekend
Shift:
- 8 hour shift
- Evening shift
Ability to Relocate:
- Hudson, NY 12534: Relocate before starting work (Required)
Work Location: In person
Salary : $15