What are the responsibilities and job description for the IT Support Specialist position at Wall Colmonoy?
We are seeking an experienced IT Support Specialist to join our Cincinnati based team. The incumbent will report to our Senior IT Systems Engineer and will be responsible for providing technical IT assistance to computer users throughout our five facilities.
Primary Responsibilities:
Minimum Qualifications and Attributes:
What You’ll Get:
The successful candidate will receive a competitive compensation package that includes a hybrid work model, health, dental, vision, disability, and life insurance, 401(k) match, paid time off, fitness subsidy, and more!
About Us:
Wall Colmonoy is a leading global materials engineering group of companies engaged in the manufacture of brazing products, precision castings, coatings, and engineered components for aerospace, automotive, glass container, oil & gas, mining, energy, and other industrial sectors. We’ve been making metals work harder for our customers since 1938.
Wall Colmonoy is proud to be an Affirmative Action and Equal Opportunity Employer. We extend employment opportunities without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity/expression, or any other protected characteristic.
Unsolicited resumes received from independent professional recruiting agencies will be treated as free candidate referrals.
XJ6
Primary Responsibilities:
- Maintain inventory of IT hardware, software, and firmware.
- Set up equipment for employee use, ensure proper installation of cables, operating systems, and appropriate software for new and existing employees.
- Support the configuration and implementation of various IT related projects and system upgrades.
- Identify, research, and resolve technical hardware, software, and networking problems reported by local and remote users.
- Install, configure, and support computer hardware and software.
- Maintain new and existing users in Microsoft Active Directory.
- Document, track and monitor problems, installation activities, or remedial actions taken ensure a timely resolution.
- Confer with users, managers, and other stakeholders to establish requirements for new systems or modifications.
- Other duties as assigned.
Minimum Qualifications and Attributes:
- 2 years of experience in Information Technology troubleshooting issues with Windows 10/11, Microsoft Office 365 including Teams and OneDrive, and basic networking.
- Basic understanding of the relationship of patch panels, switches, wireless access points and firewalls.
- Prior experience with Office 365 portal and MS Active Directory
- Fundamental understanding of virtual machine concepts.
- Demonstrated strong work ethic with attention to detail, accuracy, and quality.
- Ability to organize, prioritize and manage multiple tasks, and adhere to established deadlines.
- Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes.
- Must be able to lift to 50 lbs.
What You’ll Get:
The successful candidate will receive a competitive compensation package that includes a hybrid work model, health, dental, vision, disability, and life insurance, 401(k) match, paid time off, fitness subsidy, and more!
About Us:
Wall Colmonoy is a leading global materials engineering group of companies engaged in the manufacture of brazing products, precision castings, coatings, and engineered components for aerospace, automotive, glass container, oil & gas, mining, energy, and other industrial sectors. We’ve been making metals work harder for our customers since 1938.
Wall Colmonoy is proud to be an Affirmative Action and Equal Opportunity Employer. We extend employment opportunities without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity/expression, or any other protected characteristic.
Unsolicited resumes received from independent professional recruiting agencies will be treated as free candidate referrals.
XJ6
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