What are the responsibilities and job description for the Account Coordinator, Digital position at WARNERMEDIA?
Company Overview
WarnerMedia is a powerful portfolio of iconic entertainment, news, and sports brands. We bring people, technology, and the world’s best storytellers together to drive culture and meaningful connection. We believe the enduring power of stories can open our eyes to the world, to each other, and to new and different perspectives.
Join us. Shape your story here.
Job Description
Turner Sports Account Services is part of the WarnerMedia’s Pricing, Planning, & Operations organization. The team consists of Account Coordinators, Account Managers, Managers, and Directors who oversee and optimize Display, Video, Mobile, and Custom campaigns across Turner Sports brands including Bleacher Report, NBA, & NCAA, helping advertisers meet and exceed performance goals.
The Account Coordinator will support the implementation, launch, and stewardship of digital campaigns. This will involve collaboration with various groups within the organization such as Sales, Yield, Ad Ops, and Billing as well as external creative agencies and 3rd party vendors. The Account Coordinator will perform detailed reconciliations for third-party billed ad campaigns, in conjunction with the Account Managers and Billing Analysts. This position provides opportunities to learn and grow in the dynamic industry of digital advertising.
Job Responsibilities
- Support the Account Manager (AM) in post-sale activities for clients in a designated POD, or book of business, to assist in the end to end campaign strategy
- Partner with AM to align on tasks and deadlines for assigned accounts
- Coordinate campaign setup and complete required forms and documentation to send to other internal entities, including: Activation, Legal, Corporate Credit, Ad Ops, and Research
- Act as Ad Ops liaison to coordinate asset delivery, testing, and tracking of missing creative
- Act as primary point of contact for Billing and Corporate Credit team for invoice revisions and credit checks
- Monitor the health of your clients’ campaigns, and work with your account teams to troubleshoot and improve campaign delivery when necessary
- Capture screenshots and produce mockups
- Partner with the billing and collections teams to resolve billing related issues
- Support Account Services teammates in day-to-day tasks and special ad hoc projects
Qualifications & Skills
- 0-2 years of experience working in a Sales Planning, Account Services, or Ad Operations role
- Ability to manage multiple projects and tight deadlines
- Ability to prioritize across short-term and long-term goals
- Strong analytical skills & entrepreneurial attitude
- Ability to work in a team and independently
- Excellent written and oral communication skills
- Familiarity with digital tools and technology platforms including CRM and OMS is a plus
- Proficiency in Microsoft Office Suite
- BA/BS from a 4-year university or equivalent experience
Closing Statement
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
The Perks
- Exclusive WarnerMedia events and advance screenings
- Paid time off every year to volunteer for eligible employees
- Access to well-being tools, resources, and freebies
- Access to in-house learning and development resources
- Part of the WarnerMedia family of powerhouse brands