What are the responsibilities and job description for the Family Caregiver Support Program Specialist position at Washington County, OR?
THE POSITION
- This is a full-time limited-duration position that is at-will and expected to last about 12 months.
Washington County Disability, Aging, and Veteran Services (DAVS) within the Department of Health and Human Services is hiring a Family Caregiver Support Program Specialist!
Due to the pandemic and the loss of natural caregiver supports, closure of congregate settings, and other factors that have increased isolation, caregiver referrals have been increasing dramatically in Washington County. In this position, you will help to support this increased workload by screening, intake, and assessing caregiver needs by phone, in office, and in client's home, as well as referrals to a variety of internal and external community resources.
The ideal candidate for this position has strong customer service skills and experience working with the public. They also have strong oral and written communication skills, the ability to problem-solve independently and in a team setting, the ability to adapt to changing program needs and requirements, the ability to document and organize work effectively, the ability to learn and work independently, and strong attention to detail. They have demonstrated professionalism with colleagues and community partners, conflict resolution skills, and strived for equity and inclusion in all work practices. Additionally, they have experience providing assessment and/or conducting interviews while supporting emotional responses from caregivers; some experience working with older adults and individuals with disabilities in-home and community-based settings; and experience working with individuals from diverse backgrounds. Lastly, they have the skills to develop a person-centered plan that meets their needs; an understanding of the unique needs of targeted population; as well as a basic understanding of the resources needed to support them. Bilingual Spanish skills preferred, but not required.
To learn more about our services we provide, please use this link: Disability, Aging, and Veteran Services
Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the “Benefits” tab!
ESSENTIAL JOB DUTIES
Family Caregiver Support Program Specialist is a working title. This position is classified as a Program Specialist. Washington County organizes its positions into classifications. Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link: Program Specialist.
MINIMUM QUALIFICATIONS
Education and Experience:
A typical way to obtain the knowledge and abilities would be:
- An Associate's Degree in a social service, business administration, or related field; AND One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration; OR
- Three (3) years of work experience in program administration, development, evaluation, and/or contract administration.
Additional Licenses, Certificates, Physical Abilities and Specialty Requirements:
- Must possess a driver's license valid in the State of Oregon and have an acceptable driving record.
- This position requires the completion of a criminal history check in accordance with Oregon Administrative Rules.
Driving a motorized vehicle is an essential function of this position. Successful applicants must possess a valid driver's license and an acceptable driving record. To review the Driver's License and Record Policy for Washington County and instructions for submitting appropriate DMV documentation, please use this link: Driver's License & Records Policy.
Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.
SUPPLEMENTAL INFORMATION
Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.
Selection Process
1. An evaluation of training and experience of submitted application packets will be performed by Human Resources. The timeframe to review will be the week of April 11, 2022.
2. A Subject Matter Expert (SME) Panel may perform an evaluation of experience and training taken from your employment application materials to include responses to the supplemental questionnaire. This process will begin after April 18, 2022.
3. Our goal is to schedule oral panel interviews with candidates that successfully passed the SME evaluation step as soon as possible.
Selection Process
1. An evaluation of training and experience of submitted application packets will be performed by Human Resources. The timeframe to review will be the week of April 11, 2022.
2. A Subject Matter Expert (SME) Panel may perform an evaluation of experience and training taken from your employment application materials to include responses to the supplemental questionnaire. This process will begin after April 18, 2022.
3. Our goal is to schedule oral panel interviews with candidates that successfully passed the SME evaluation step as soon as possible.
Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.
Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points (Download PDF reader).
Accommodation under the Americans with Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: hr@co.washington.or.us at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" of email notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.
Questions (?) Regarding This Recruitment
Yeji Seo, Talent Acquisition Business Partner
Yeji_Seo@co.washington.or.us
Additional Resources:
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* Washington County is a drug-free workplace *
This is a non-represented position and is not covered by a collective bargaining agreement.
Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:
- Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
- Wellness Program - Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
- Alternative Care Coverage
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Life and Disability Insurance (both County-provided and voluntary)
- Oregon Public Employees Retirement System (PERS)
- 457b Deferred Compensation Plan
- Emergency Travel Assistance
- TriMet Hop Card at no cost to the employee
- Bike lockers and repair stations
- A charitable giving program
- Oregon College Savings Plan
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.
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