What are the responsibilities and job description for the Entry Level Field Service Technician position at Water Source Solutions, Inc.?
We are looking for a positive and hard-working team player to join our team!
As a Service Technicians, you will provide excellent customer service through installs, service, maintenance and repair of water, ice and coffee machines. You should have strong communication skills, both in person and on the phone. In addition, you should be comfortable to operate cargo vans safely. The ideal candidate will possess the ability to multitask and interact with customers in a multitude of atmospheres.
Water Source Solutions was started in 2010 as a small family owned business and is the premier client-focused, bottle-less water purification company in the industry. Small but mighty team that is expanding and looking for people who want to grow with us!
Duties (including but not limited to):
· Troubleshoot, inspect, and perform equipment repairs and replacements
· Perform routine preventative maintenance
· Respond to urgent maintenance requests (during business hours)
· Complete assigned installation and service routes in an efficient manner
· Offer additional products & services to clients (commissionable)
· Prospect surrounding clients (commissionable)
· Updating client sign up paperwork
· Complete work order write up post client visits
· Adhere to all company policies, service manuals, safety policies and procedures
· Other duties as assigned
Skills & Qualifications
· Capable of lifting, pushing, and pulling up to 60lbs and using power tools.
· Capable of ascending/descending ladders.
· Ability to work in kneeling, crouching, or bending positions.
· A valid California driver’s license and with a clean driving record.
· Must be at least 25 years old (for company vehicle insurance).
· Strong problem solving, communication, and critical thinking skills.
· Ability to speak with clients about contracts and obtain required signatures and payments (as needed). Ability to pass any required drug screen, motor vehicle check and criminal background check.
· Ability to work overtime daily (as needed).
· Previous experience as a Technician in plumbing, appliances or similar a plus.
Company Benefits
· Medical, dental and vision
· Paid vacation and sick days
Schedule/Compensation
· Monday - Friday: 8-12 hour days.
· Opportunities for additional overtime on Saturdays & Sunday
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
License/Certification:
- CA Driver's License (Preferred)
Work Location: On the road
Salary : $18 - $25