FOH Manager

Waterfront, situated in the heart of Downtown Stuart, Florida, offers a chic dining experience with breathtaking water views. Our establishment boasts a recently renovated, modern design and features a craft cocktail lounge area, as well as an upscale fine dining atmosphere upstairs. Our outstanding menu showcases a variety of delectable entrees and a delicious appetizer menu. We are currently seeking a Front of House Manager to join our team and continue to elevate the dining experience for our valued guests.

Job Description:

As the Front of House Manager at Waterfront, you'll play a pivotal role in upholding the restaurant's chic atmosphere while overseeing the exceptional customer service experience. Nestled along the water in Downtown Stuart, our restaurant provides a unique and picturesque setting, with a focus on craft cocktails, a chic lounge area, and fine dining upstairs.

Responsibilities:

• Customer Service Excellence: Ensure every guest enjoys a memorable and personalized dining experience in our chic waterfront setting, with particular emphasis on our fine dining atmosphere upstairs.
• Staff Leadership: Lead and inspire our front-of-house team, including servers, hosts, and bartenders, to deliver top-notch service and craft cocktail expertise.
• Reservations and Seating: Manage reservations, table assignments, and waitlists to optimize the use of our scenic waterfront dining area and chic lounge area.
• Quality Control: Maintain the pristine condition and ambiance of our dining areas, from table settings to lighting, that define our chic atmosphere and upscale fine dining.
• Guest Relations: Develop strong relationships with our patrons, address feedback, and handle special requests, creating a loyal customer base that appreciates our craft cocktails and delectable appetizers.
• Menu Expertise: Possess in-depth knowledge of our menu offerings, allowing you to assist guests in making informed selections and offering recommendations for both entrees and appetizers.
• Staff Training: Lead staff training sessions to uphold our high service standards, menu knowledge, craft cocktail preparation, and customer interaction.
• Inventory Management: Handle front-of-house inventory, such as tableware, linens, and supplies, to ensure a well-equipped and inviting dining environment in both our chic lounge area and fine dining section.
• Safety and Compliance: Maintain compliance with health and safety regulations and licensing requirements, enhancing the safety of our chic waterfront location.
• Financial Oversight: Monitor costs, including labor, and collaborate with management to achieve financial objectives while preserving our unique ambiance and craft cocktail offerings.
• Cross-Functional Collaboration: Foster seamless communication and teamwork with the kitchen staff, bar team, and management to create an exceptional waterfront dining experience with an extensive menu of entrees and appetizers.

Qualifications:

• Experience: Prior experience in restaurant or hospitality management, with an emphasis on front-of-house operations, craft cocktails, and fine dining service.
• Customer Focus: A passion for delivering exceptional customer service and cultivating a welcoming atmosphere in our chic waterfront location, with expertise in our craft cocktails and appetizer menu.
• Leadership Skills: Strong leadership, communication, and motivation skills for our front-of-house team, emphasizing the craft cocktail lounge area and fine dining experience.
• Organization: Exceptional organizational skills to manage reservations, seating, and daily service logistics in multiple dining areas.
• Adaptability: Flexibility to thrive in a dynamic restaurant environment, especially during peak service hours, for both craft cocktails and fine dining service.
• Problem-Solving: The ability to address customer concerns and operational challenges professionally and effectively.
• Teamwork: A collaborative spirit that encourages effective cooperation with the kitchen team and other staff members.
• Point of Sale (POS) Systems: Familiarity with restaurant POS systems for order processing and payments.

Join our team at Waterfront and be part of an exciting journey in providing a unique and chic waterfront dining experience in Downtown Stuart, Florida. If you're passionate about hospitality, craft cocktails, fine dining, and delivering an outstanding customer experience, we'd love to hear from you.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you're a great fit for our team.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years

Restaurant type:

• Casual dining restaurant
• Fine dining restaurant

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Work Location: In person

Salary : $50,000 - $65,000