What are the responsibilities and job description for the Field Service Technician (Weekly Pay) position at Waterlogic USA?
Overview
COMPANY OVERVIEW: Waterlogic Americas is a global designer, manufacturer, distributor and service provider of drinking water systems, offering a cost-effective, environmentally friendly alternative to traditional bottled water, utilizing the most advanced water purification technology available. Founded in 1992, Waterlogic is the leading bottleless water cooler service provider in the nation with over 40 sales and service locations throughout North America and in more than 60 countries.
Founded in 1992, Waterlogic USA is the leading bottleless water cooler service provider in the nation with over 40 sales and service locations from Boston, MA, to San Francisco, CA. Behind every drop of Waterlogic water are years of knowledge, innovation and experience to deliver purified, great-tasting water in the safest and most sustainable way. Join our team of 2,900 global employees at Waterlogic as we service over 50 million people in more than 65 countries, providing them with superior drinking water and service that is second to none.
POSITION SUMMARY: The Service Technician installs, troubleshoots, services, and repairs bottleless water systems/coolers in business environments, following company standards and procedures.
Responsibilities
- Complete assigned installation and service routes in an efficient manner.
- Professionally interact with customers and answer any questions they may have.
- Communicate with your supervisor, customer service, dispatch, and other team members.
- Follow company inventory and tracking procedures.
- Complete necessary paperless and paper-based procedures.
- Promote and practice proper safety procedures and correct use of company tools.
- Perform other duties as assigned.
Qualifications
- High school diploma, GED, or trade/business school
- A strong mechanical aptitude and problem-solving skills
- Must be self-directed, have strong interpersonal skills, and a focus on customer satisfaction
- Capable of lifting, pushing, and pulling up to 50lbs
- Working in kneeling, crouching, or bending positions
- Able to work with hand and power tools
- Basic computer skills
- Must possess a valid driver’s license and with acceptable driving record
- WE OFFER
- Competitive hourly pay plus bonus opportunities
- Company vehicle, paid training, uniforms, tools, fuel card and tablet
- Medical, vision, and dental insurance
- Short- and long-term, supplemental, and company-paid life insurance
- 401(k) retirement savings plan
- Tuition reimbursement
- Employee discounts on products and services
Waterlogic Americas is an equal employment opportunity employer. Waterlogic Americas does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected