What are the responsibilities and job description for the Crew Chief position at Waterway?
Company Background: Waterway has been working with local fire departments across New York to meet their National Fire Protection Agency (NFPA) testing requirements since 1989. Quality service to the fire departments is the primary focus for Waterway, and we’re looking for a Crew Chief to manage the team effectively to meet fire department expectations.
Position Overview: The Crew Chief is a full-time position that reports directly to ownership and is first and foremost responsible for ensuring the successful testing of fire hoses, ladders, pumps and related fire equipment. Most of the testing conducted is seasonal, and the winter months will be focused on growing the business and preparing for the next season of testing. On the job training will be provided.
In addition to supporting our local fire departments, Waterway’s primary goal is to ensure our team members are working in a safe, professional, and fun environment. We take it very seriously to make sure that our team has everything they need to complete their job and feel supported in their current and future roles.
The Crew Chief is responsible for:
- Overseeing a team of 6-10 crew members conducting the testing
- Coordinating with fire department representatives and addressing any questions/concerns that arise on-site
- Schedule and travel logistics
- Implementing detailed operating procedures to ensure quality service delivery
- Training new crew members
- Business development efforts to expand the business with new fire department relationships
Position Requirements:
- Demonstrated experience managing a team of junior/seasonal employees
- Ability to work and manage a team independently
- Willingness and ability to travel approximately 60% of the time
- Strong logistical skills and attention to detail
- Ability to lift up to 75 lbs.
- Occasional overnight travel
Preferred Experience:
- Direct experience working with professional or volunteer fire departments is highly preferred but not required
- Experience directly interfacing with customers/managing customer accounts
- Commercial driver’s license
- Prior sales experience
Equal Opportunity Employer Drug Free Workplace - We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: On the road