What are the responsibilities and job description for the Sales Center Manager position at Watsco Inc.?
CE South Texas currently has an exciting Sales Center Manager opportunity in Pasadena, TX!
The Sales Center Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Sales Center Manager is ultimately responsible for growing sales and profitability at their branch.
Essential Duties and Responsibilities:
- Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership; Effectively manage a P&L.
- Executes effective business development activities including prospecting, maintaining, and establishing new customers, identifying cross-selling opportunities and customer visits.
- Implement and maintain the highest level of customer service in the industry.
- Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
- Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
- Maintain inventory accuracy and ensure all company assets are protected from theft or damage
- Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
- Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.
- Full compliance with all SOX key controls
- Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions
- Additional responsibilities include: Merchandising, Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.
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