General Manager

About us

As a proud independent lifestyle brand with over 40 years of experience in hospitality, we have established a reputation for excellence. Our portfolio boasts hotels, restaurants, and bars across the United States and Australia, each reflecting our commitment to exceptional service and guest experience. Despite our growth and expanding presence, our passion and approach to hospitality remain unchanged. We embrace our individuality, encourage creativity and spontaneity, and strive to stand out in a crowded market. At Waverley, being true to ourselves and delivering unparalleled hospitality is what we love and live for.

Our purpose at Waverley is to spread joy and positivity through our unique brand of hospitality. Our team of creative and innovative thinkers bring a sparkling energy to every aspect of our business, from our hotels and restaurants to our interactions with guests. What sets us apart from others is our commitment to fostering an environment where our employees can be their authentic selves. We believe that diversity and individuality are what keep us from becoming just another indistinguishable player in the industry. At Waverley, we value character and embrace those who dare to be different.

Position: General Manager

Requirements: We are seeking an experienced and highly motivated individual to fill the position of General Manager. The ideal candidate should have a college or higher-level education and possess at least 3 years of hotel operations experience, including a minimum of 2 years at the management level. Strong leadership skills are essential, along with self-motivation, team-building abilities, and a willingness to work a minimum of 50 hours per week across 5 days.

General Responsibilities: As the General Manager, you will play a pivotal role in optimizing and maximizing the guest and associate experience. Your primary responsibilities will include ensuring the overall success of the hotel by driving revenue, maximizing profits, and maintaining high-quality standards. Effective management and motivation of associates to achieve financial results, guest satisfaction, and associate morale will be crucial. Additionally, you will be responsible for overseeing internal and external communications and record-keeping for the hotel.

Primary Functions: In this role, you will focus on revenue, profit, quality, sales and marketing, community involvement, and leadership.

Revenue: You will aggressively pursue revenue goals by utilizing yield management and revenue maximization tools, as well as preparing and managing the annual budget.

Profit: Managing operational expenses, enforcing procurement guidelines, and implementing cost-saving strategies will be essential to control costs and maximize profits.

Quality: You will ensure that the hotel meets or exceeds Waverley Groups's and brand standards for guest satisfaction. Analyzing service and quality issues, identifying training needs, implementing training programs, and adhering to Waverley Group's training guidelines and policies are key aspects of this responsibility.

Sales & Marketing: Providing leadership support to the sales team, participating in the preparation and implementation of the hotel's annual marketing plan, making sales calls to key accounts, and capitalizing on revenue opportunities will be part of your role.

Community Involvement: You will develop and maintain relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government, and other community and civic organizations to ensure good standing in the community.

Leadership: Motivating, coaching, and training team members, setting goals, holding team members accountable, providing feedback and recognition, demonstrating a strong work ethic, promoting collaboration, maintaining integrity, and adhering to Waverley Group's Standard Operating Procedures are vital leadership qualities.

Specific Responsibilities: Your specific responsibilities will include sending a daily end-of-day activity and accomplishment email to the Director of Operations or immediate supervisor, developing and implementing the approved business plan, maintaining high personal visibility throughout the property, staying knowledgeable about local competition and industry trends, handling emergencies, actively managing financial statements, conducting performance reviews, monitoring sales solicitation activities, conducting daily and weekly meetings with department heads/managers, ensuring safety protocols are followed, maintaining equipment, and ensuring adequate staffing levels.

If you are a results-oriented professional with a passion for hospitality, possess strong leadership skills, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity as General Manager and contribute to the success of our hotel.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Camarillo, CA 93010: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have hotel experience as a General Manager?

Experience:

• Hotel management (Required)

Language:

• English (Required)

Work Location: In person

Salary : $70,000 - $100,000