Account Executive

Description

The Account Executive is responsible for developing, maintaining, and executing sales strategies for the Commercial and Industrial lines of business, utilizing a consultative selling approach. The position is responsible for managing a pipeline of leads, opportunities and establishing new business relationships with customers to ensure profitable growth. 

Duties & Responsibilities

• Identify viable leads and acquire new business for the Commercial and Industrial lines of business by prospecting, presenting and closing accounts within an assigned territory
• Meet or exceed all sales call activity standards and monthly revenue goals established by Sales Manager
• Establish and maintain a high level of customer satisfaction.  Communicate to and work with the Sales Manager to resolve unique customer issues
• Manage account services through quality checks, site visits, and other follow-up.  Identify and resolve client concerns
• Develop daily, monthly and yearly action plans and schedules to ensure all sales goals are met
• Follow up on new leads and referrals resulting from field and office activity in a timely manner
• Maintain an awareness of market behavior and competitive trends to anticipate changing customer needs 
• Maintain thorough knowledge of company’s available services per lines of business, pricing structure, and offer additional services specified by prospect
• Prepare presentations, proposals and sales contracts
• Build relationships and increase company visibility through participation in company sponsored activities, trade shows, Chamber of Commerce events, and similar activities
• Sell within the approved pricing guidelines and execute fees, including but not limited to delivery, environmental, fuel and paper fees
• Partner with operations team and customer service department to address customer needs
• Utilize Salesforce on a daily basis, scheduling and documenting all activities for new business opportunities and effective management of sales pipeline
• Prepare a variety of status reports, including activity, closings, follow-up and adherence to goals in addition to quarterly business review presented to sales manager in team meeting
• Propose customer solutions that are compliant with appropriate local, state and federal regulations, as well as company policies
• Perform other job-related duties as assigned

Requirements

• High School Diploma or GED
• Three (3) or more years of consultative sales experience 
• Microsoft Office experience
• Salesforce or other CRM experience
• Valid state-issued driver’s license

Knowledge, Skills, & Abilities

• Ability to generate and manage leads, opportunities and contract negotiations to close business 
• Ability to build and maintain relationships with internal and external customers
• Effective influential, selling, and closing skills  
• Ability to communicate effectively with internal and external customers
• Ability to read, write, and comprehend reports and associated documents
• Ability to understand and follow oral and written instructions
• Ability to prioritize workload and meet time sensitive deadlines
• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
• Strong interpersonal skills, including effective presentation and listening skills.
• Flexibility to accept and adapt to change, as well as the commitment to seek continuous improvement
• Demonstrate strong business acumen and ability to work effectively across various teams and levels
• Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Excellent analytical, attention to detail, and problem-solving skills
• Ability to exert muscle force to lift, push, pull or carry objects
• Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing
• Knowledge of proper lifting techniques

Preferred

• Bachelor's degree in business administration, advertising, marketing or related field
• Solid Waste industry or ancillary experience

Equal Opportunity Employer