Guest Services Agent

Guest Service Agents are the primary Customer Service position within the Spa. It is the Guest Service Agent’s responsibility to ensure our guests a welcoming, safe, comfortable environment for the intimate We Care Spa mind-body-spirit experience. Guest Service Agents accomplish this through strong program, treatment and product knowledge, detailed attention to guest communication and needs, solid intra- and inter-departmental cooperation. Guest Service Agents must work as a team to accomplish these services for to the guest.

You will train on every aspect of the We Care Spa Program, including our customized spa treatments and proprietary nutritional fasting program. Our guests travel from across the US and around the world to experience our life-changing approach to health via our detoxifying and juice-fasting regimen, so a background in the destination spa and luxury hotel industries is a plus.

This is a full-time position of 40 hours per week and can include early and/or late shifts, as well as weekends. Full-time benefits include paid sick time, vacation, holiday premium pay, medical insurance, 401(k), holiday savings, and discounts on Spa services and We Care products.

Starting Pay: Commensurate with experience, PLUS shared Team gratuities

Requirements:

• Education: High School or GED
• Experience: 1-2 years of related experience, luxury hotel experience a plus.

Interested candidates should email their resume and cover letter for immediate consideration.

No Phone Calls Accepted

We Care Spa is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation or genetic information), national origin, disability, age, or genetic information (including family medical history). We Care Spa provides reasonable accommodation to employees or applicants who need them for medical or religious reasons as required by law.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Desert Hot Springs, CA 92241: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

Salary : $16 - $0