What are the responsibilities and job description for the Quality Supervisor position at Webasto?
Job Duties:
- Drive overall output and performance of responsible plant Quality function, identify trends and proactively engage with teams to meet and exceed customer expectations and prevent performance deterioration
- Strong interaction and collaboration with regions, business units and functions to implement CI roadmap to achieve quantifyable improvement of plant Q-performance (e.g. improve customer escalation status, reduce overall Q-cost and complaints)
- Lead special projects on request in-line with Q-operations strategy and roadmap
- Drive robust problem solving of customer/internal complaints using relevant problem solving methods and tools (8D, QRQC, 6 Sigma etc.)
- Lead effective global cross-reading across regions, business units and plants
- Support customer and supplier escalation issues on behalf of regions and plants
- Compliance, implementation and optimization of mandatory standards and procedures
- Drive robust handling of relative Q-cost (sorts, complaint cost, scrap) in accordance with relevant procedures/processes
- Drive governance of Q-award and WPS Q-dimensions and confirm compliance
- Provide relevant training for Quality operations processes and procedures
Education & Experience:
- Bachelor's Degree in Engineering or related field preferred
- 5 years Quality management experience within an automotive supplier or manufacturer
- Profound knowledge and understanding of relevant Quality & HSE Management Systems, Quality methods & tools, customer specific requirements and their implications
- Excellent technical knowledge of relevant production processes
- Working knowledge of problem solving and continous improvement tools (e.g. 5Why, 8D, QRQC, Kaizen, Fishbone, 5S)
- Excellent knowledge of software applications used in manufacturing (e.g. SAP, statistical software)
- Knowledge of product liability & data safety and protection requirements
- Strong, data-driven decision-maker, results-oriented, financial & business acumen and analytical thinking
Webasto is an Equal Opportunity Employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.
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