What are the responsibilities and job description for the Support specialist position at WebPT?
- Customer Service / Fully Remote - Anywhere in U.S. / Up to $23.79 per hour / Health, dental & vision / 401k / WFH supply budget - As a Support Specialist you'll : Serve as the primary point of contact for all Members;
- Answer inbound phone calls as primary responsibility, return calls, and follow up on emails; Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible;
- Escalate issues to the next level of Support when appropriate; Monitor and track support cases within Salesforce, WebPT's help desk and customer relationship management (CRM) system;
Last updated : 2024-08-05
Salary : $24
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