What are the responsibilities and job description for the Hearing Aid Repair Specialist position at Weill Cornell Medicine?
Title: Hearing Aid Specialist
Location: Upper East Side
Org Unit: Otolaryngology Head and Neck Surgery
Work Days: Monday-Friday
Exemption Status: Non-Exempt
Salary Range: $28.30 - $36.15
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Provides technician support to the overall hearing aid program and audiologists.
Job Responsibilities
- Using clinical databases, order, track and prepare hearing aids, bone conduction devices and other technology for upcoming patient appointment; maintain and track supply inventories of clinical consumables, devices, services, etc.
- With training, troubleshoot and perform minor hearing device repairs for scheduled or walk-in patients.
- Communicate with audiologists concerning updates on orders, insurance verifications or prior authorizations. Assist the audiologists in the completion of clinical appointments as needed.
- Maintain inventory of loaner devices including those procured for temporary use from manufacturers as well as those purchased by our clinic using donor funds.
- Update hearing aid manufacturer software as necessary. Participate in all scheduled technology update sessions held by hearing aid manufacturer representatives.
- Performs other duties as assigned.
Education
- High School Diploma
Experience
Knowledge of audiology equipment and basic hearing aid functions.
Knowledge, Skills and Abilities
- Ability to trouble-shoot technical issues.
Licenses and Certifications
- New York State Hearing Aid Dispensing license
Working Conditions/Physical Demands
Weill Cornell Medicine is a comprehensive academic medical center that's committed to excellence in patient care, scientific discovery, and the education of future physicians in New York City and around the world. Our doctors and scientists-faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization-are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Job Type: Full-time
Pay: $28.30 - $36.15 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
License/Certification:
- New York State Hearing Aid Dispensing license (Required)
Work Location: In person
Salary : $28 - $36
