Quality Technician

Role:

Quality Assurance Technician

Reporting to:

Quality Assurance Manager

Division:

MIN

Business Unit:

Quality Assurance

Work location:

Madison, Wisconsin

Country:

USA

Manage Others:

No

Department:

Operations

Business Need / Purpose of Role:

Under the supervision of the Quality Assurance Manager, the Quality Assurance Technician is responsible for reviewing items received from vendors for compliance with specifications, and quality assurance technical support of operations in accordance with company policies and procedures.

Objectives & Measurement

Key Responsibilities and Specific Accountabilities:

Objectives:

• Inspect purchased and internally manufactured product for specified requirements, critical dimensions, completeness, transit damage, and customer compliance.
• Perform First Article Inspection of purchased product.
• Evaluate returned material for compliance with specifications
• Enter Non-Conformance Reports (NCR’s) into SAP, making certain that information is accurately conveyed to all departments. Work with engineers to determine disposition. Lead corrective actions for problems when required.
• Use a variety of gages and QA tools to perform product inspections, including calipers, micrometers, tape measures, durometer testers, Brinell hardness testers, FARO arms, and many more. [Training for these will be provided.]
• Author quality documentation (SOPs, PCCs) for use in the plant as required.
• Provide assistance for ISO audits
• Ensure compliance with all safety and work rules and regulations. Ensure the maintenance of departmental housekeeping standards. Assist and support continuous safety, health, and environmental improvement activities.
• Participate on cross-functional teams to ensure the continuous, ongoing improvement of processes, methods, productivity and quality, while reducing costs.
• Complete special projects as assigned.

• Maintain equipment in good repair and appearance as economically as possible.
• Keep safety in mind at all times. Submit recommendations with respect to improvements essential to effective operations (inspection, testing, plant, equipment).
• Regular and reliable attendance is key to performance of this job.
• Promote and maintain a flexible, cooperative, team oriented, and customer focused attitude within and between departments.
• Comply with all Operations Department and Company policies, procedures, and programs.
• Ensure the completion of all required paperwork, records, documents, etc.
• Responsible for Environmental Health and Safety management and policy commitments as prescribed for this role in Weir’s Duty of Care.
• Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Job Knowledge / Education and Qualifications

The details described here are representative of those that are encountered by or must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma/GED. Willing to consider employees new to the work force though at least 6 months of manufacturing experience preferred; Up to six weeks of full-time on the job training will be provided followed by incidental training as needed.

Experience as an inspector and/or working knowledge of machining, welding, and/or GD&T strongly preferred. ASQ or CIQ certifications are a plus.

Language Skills:

Ability to read, interpret, and analyze complex engineering drawings and related technical documentation. Ability to write procedures and emails to vendors, customers, and other employees.

Mathematical:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to read toleranced engineering drawings.

Computer Skills:

Requires the ability to confidently operate a computer, including Microsoft Office (Word and Excel) and email. Training will be provided for FARO and laser scanner software.

Certificates, Licenses, Registrations:

Employee will not be required to drive a company vehicle. Must have reliable transportation to work, but is not required to have a class D driver’s license. Current forklift license a plus.

Other Knowledge, Skills and Abilities:

Knowledge of geometric dimensions and tolerance preferred. Ability to read engineering drawings and knowledge of machining processes strongly preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to stand, use hands feel, walk, sit, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear.

The employee is occasionally required to lift up to 50 pounds and frequently required to lift up to 10 pounds. Specific vision abilities required by this job include close and color vision as well as the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed occasionally in wet or humid conditions, near moving mechanical parts, and in outdoor weather conditions. Loud noise.

Core Competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.