Options for Long Term Care Program Supervisor

Weld County Department of Human Services (DHS) is expanding our Long-Term Care Services and Supports Case Management Program and looking to hire individuals who want to make a positive impact in the lives of others in the community. Our goal is to help individuals with disabilities and our aging population maintain independence and dignity in their home and community, through person-centered and supportive case management services. We’re excited to engage with interested and qualified candidates to talk about future employment opportunities at Weld County DHS, Area Agency on Aging (AAA). Mission Statement: Engaging and partnering with the community to improve safety, health and well-being of individuals and families through the delivery of responsive and collaborative services. Vision Statement: The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered. Values: Accountability – Integrity – Service – Communication - Innovation Weld County Department of Human Services’ greatest asset is our staff. Oversee the Options for Long Term Care Case Management Team and coordinate all the functions of the Long-Term Care Waiver and State programs according to contract and program regulations. Responsible for the direct supervision and development of Options for Long Term Care staff and ensures that performance standards are met as identified by County, State or Federal Government guidelines. The Ideal Candidate for the Department of Human Services, Area Agency on Aging Division will be someone who possesses the following traits: 1. High level on Integrity and strong belief in Department values 2. Ability to structure workload to ensure all tasks are given correct priority 3. Open to change 4. Ability to resolve conflict and problem solve 5. Promotes professional development and growth $78,406.21 - $99,292.28 annually plus benefits (see benefits tab on the job posting). The position will normally start at $78,406.21 annually This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act. As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings. This range encompasses the nine pay steps available should you receive the position and demonstrate satisfactory performance over time. The timeline for this position is the following: Position Closes: December 26th at midnight Assessments: Office Reasoning-People Management(Due by December 29th at midnight) Screening Interview (via MS Teams): January 3rd (morning) Panel Interview (in-person): January 12th (morning) Start Date: Right Away Use the following link to learn more about Weld County Department of Human Services: https://www.weldgov.com/Government/Departments/Human-ServicesThe following job duties are established to outline the basic duties and responsibilities of the above captioned position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Supervision (25%): • Directly supervises the Options for Long Term Care unit staff. • Provides leadership, guidance and support to staff ensuring a high level of performance and compliance with County, State and Federal rules and regulations. • Addresses employee concerns and resolve problems in collaboration with Department Personnel and County Human Resources. • Assists in developing educational and professional development opportunities for staff. Case Management Oversight (25%): • Monitors and evaluates workflow using knowledge of business functions, program requirements and economic conditions to establish unit goals and timetables. • Assigns and schedules work within the unit using assigned employee’s performance and level of skill to assure coverage and efficiency in caseload handling while accomplishing program goals accurately and timely. • Uses tracking data to identify trends in customer volume and the need for making changes in work assignments to adjust accordingly. • Conducts individual and group conferences to set and monitor deadlines. • Manages all the components of the Home and Community Based Services Waiver Programs, the Nursing Facility placement process, the State only long-term care programs and the Private Case Management functions of the OLTC. • Communicate effectively and work in conjunction with local, state and federal entities to ensure client access to services. Compliance (20%): • Establishes and enforces standards for quality and quantity of work performed by workers in the OLTC unit using professional standards set primarily through state rules, statutes, and manual regulation. • Develops systematic methods to monitor work to ensure compliance. • Maintains quality assurance levels for all Options for Long Term Care Programs through case audits, client satisfaction surveys and case consultations to ensure all program and contract requirements are met. Budget (10%): • Participates in the budgeting process, demonstrating a clear understanding of the funding mechanisms of the Options for Long Term Care program. • Maintains an accurate client reporting system and submit timely reports as required by contract and regulations and internal monitoring requirements. Outreach (15%): • Serves as an advocate for clients, families, and/or providers during conflict situations and assist with problem solving the best solutions to meet clients’ long-term care needs as well as for meeting other needs that may arise. • Coordinates the Options for Long Term Care Advisory Committee and conducts regular meetings as required. Other Duties as assigned (5%): • Follow policies and procedures, the Weld County Code of Conduct and adhere to strict confidentiality guidelines and appropriate release of information outlined in both. • Other duties may be assigned. Any one position may not include all duties listed, nor do the listed examples include all duties which may be found in positions of this class.REQUIRED QUALIFICATIONS • Bachelor’s degree in a Human Services or related field, such as Gerontology, Psychology, Rehabilitation, or Sociology. • Six (6) years full time professional work experience three (3) years of which must include professional program management experience in a public or private human services organization. • Experience in the field of aging OR rehabilitation OR long-term care. • Demonstrate case management experience. • Two (2) years’ experience supervising and managing employees that includes directing work activities and evaluating employee performance. • Candidate must have a valid Colorado Driver's License and Liability Insurance. • Candidate must provide own transportation and be willing to travel throughout Weld County. • Candidate must pass Human Services Background Checks. • Candidate must possess the ability to enter data into several different computer programs. • Candidate must possess the ability to learn and apply new computer skills on a regular basis. • Candidate must possess the knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook. • Candidate must possess the ability to read and comprehend instructions, correspondence and department policies and procedures. • Candidate must possess the ability to write correspondence. • Candidate must possess the ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization. • Candidate must possess the ability to apply math concepts and calculations in the work environment. • Candidate must possess the ability to apply common sense to problem solve in a work environment. • Candidate must possess the ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress situations. • Candidate must be able to attend meetings, trainings, and conferences related to Options for Long Term Care and other relevant aging programs. • Candidate must possess the ability to stay informed of and comply with latest rules, regulations, and legislative issues that may impact the Long-Term Care System and attend all appropriate local and state meeting, committees, workshop and conferences. • Candidate must possess a broad working knowledge of human service resources with particular emphasis on the aging network and services for the young disabled.PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear. • The employee may be required to sit for extended periods of time and is occasionally required to stand and walk. • Occasionally the employee may be required to lift and/or move up to 25 pounds. • The employee frequently is required to use their hands and reach with hands and arms. • Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and ability to adjust focus such as that used when using a computer or reading. WORK ENVIRONMENT • Work location will primarily be in the Greeley Office; however, may travel to meeting locations throughout the state and attend national conferences. • Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday. • Work may involve time away from a standard office environment. • Work may occur in various community settings that are potentially hazardous and may require additional precautions, such as personal protective equipment and/or requesting assistance from emergency medical personnel or law enforcement. • After hours and on call work situations may occur on occasion to provide support to families that need services outside of normal business hours. • This position is in-person with a possibility for limited telework opportunities when needed.

Salary : $940,875 - $1,191,507