Receptionist

RECEPTIONIST

Wellgreens, a brand-new dispensary company, is looking for receptionists to join our team. If you have the desire to be a part of a new company and grow with it, then this is for you!

Position Summary

Our receptionists are responsible for assisting patients and customers in all aspects of their experience at Wellgreens. A general understanding of cannabis and dispensaries is preferred, but there will be plenty of training to guide you. This position works to ensure customers feel welcome in the store. They must maintain a positive attitude and be able to interact with individuals from diverse backgrounds and will greet all customers with a smile entering the store and check them into our POS system while verifying that the customer is eligible to purchase cannabis.

Duties and Responsibilities

Responsibilities include, but are not limited to:

• Deliver an EXCEPTIONAL customer experience in person, online, and over the phone – greeting, pleasantries, rapport, professional presentation, ensure a safe comfortable experience.
• Be knowledgeable of all special including in house daily deals and Weedmaps daily deals. Participate in staff events, outings and promotional events
• As possible, read industry publications to keep up to date on trends (articles posted by management are required reading)
• Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
• Knowledgeable on all cannabis products we carry and on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
• Understanding sales techniques, memorizing prices, product benefits and product information
• Maintain cleanliness of areas during downtime
• Ensure you are on time for each shift and ready for work (Such as: cleanliness of your uniform and you have all tools at your station prepared for your shift)
• Assist on sales floor when needed, online ordering, curbside pick-ups, and phone orders (Such as: Weedmaps, Dutchie)
• Perform other duties or projects as assigned by any other Shift Lead, Manager or Supervisor

Qualifications

• 21 years of age or older
• Be able to input and access information in point of sales (POS) systems
• Must be able to follow all company cash handling policies and always maintain an accurate cash drawer
• Have reliable transportation and be punctual for all shifts, meetings and outings
• Must be able to meet and uphold all of Wellgreens standards
• Successfully in passing a background check
• 1 years of receptionist experience

Schedule and Availability

• 40 hours a week, Weekends and Holidays are REQUIRED.
• Days off During the Week between Monday and Thursday.
• Work schedule will be sent out two weeks in advance.

Skills and Attitudes

• Must be motivated, hardworking, and passionate about cannabis.
• Strong multitasker with the ability to handle multiple duties and responsibilities
• Perform job functions with attention to detail, speed and accuracy, prioritize and organize
• Be a clear thinker, remain calm, and resolve problems using good judgment
• Follow directions thoroughly and understand guest needs
• Work cohesively and professionally with co-workers

Education

• High School diploma or GED (Required)

Physical Demands/Requirements

• Must be able to stand/walk for up to 6 hours at a time
• Must be able to lift at least 50 pounds safely and properly, as required
• Ability to work in a stressful, fast-paced environment
• Must be able to workdays, nights, holidays and weekends
• Medium work that includes moving objects up to 50 pounds
• Must be available to work full-time

Environmental Conditions

• Occasionally small and/or enclosed spaces
• Must wear a mask if not fully vaccinated
• Dusting and cleaning all areas of the facility such as storefront, bathrooms, break areas
• Mopping /sweeping and wiping down counters, doors and windows

Benefits

• Health Benefits (Company Contribution)
• Paid Sick Leave
• 401k Program
• Employee Discount 40% off
• Tips average per staff member: $250-$580 bi-weekly
• Commission
• Free Merch
• Holiday pay

Compensation: $16.50-$16.85 per hour (doe) TIPS.

Equal Employment Opportunity Policy

WELLGREENS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

WELLGREENS complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.

Job Type: Full-time

Pay: $16.50 - $16.85 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• La Mesa, CA 91942 (Required)

Ability to Relocate:

• La Mesa, CA 91942: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $17