What are the responsibilities and job description for the Receptionist position at WellNow Urgent Care?
WellNow Urgent Care℠ is here to help our patients get well. Founded in 2011 with just 12 locations, we have quickly grown to 92 locations across New York, Illinois, Ohio and Michigan. Our growth-focused model positions us as one of the fastest-growing providers of quality urgent, virtual, and occupational care. Come join our team today!
As a WellNow Receptionist you will be a vital part of the team and will maintain the “bridge” between the front end and clinical side of operations. You will be a part of a team that is dedicated to improving the delivery and quality of healthcare to our Urgent Care patients, while being part of a medical community in which you are supported in your growth as a medical professional. Performs all registration duties including but not limited to checking in patients, insurance verification, answering phones, and other clerical work. Performs occupational medicine exams, and related components .
Responsibilities :
- Greets and registers patients
- A nswers and appropriately facilitates phone calls
- Obtains pre - authorization from insurance companies for outside radiologic procedures/exams
- Cleans and stocks the site with other members of the team
- Performs basic medical assisting/occupational medicine technician duties to ensure proper patient flow
- Responsible for training/coaching new front desk staff on registration processes
- Friendly and outstanding customer service skills
- Strong critical thinking skills
- Basic computer skills, including the use of Electronic Medical Records (EMR)
Education :
- Minimum High School degree or equivalent required.
We offer competitive pay and exceptional benefits that include:
Free urgent care visits for employee and immediate family members!
401K plan with generous company match!
Monthly bonus opportunity, with ability to earn up to an additional $3,600 per year!
WellNow is EOE
