Child Welfare Supervisor

Job Purpose: 

The Division of Milwaukee Child Protective Services contracts with Wellpoint Care Network to nearly 900 families and 1200 children. The Child Welfare Team works diligently to provide services that ensure safety, permanency, and well-being.  The Child Welfare Supervisor will oversee a Child Welfare Case Management Team. 

Qualifications: 

• Bachelor’s Degree in social work or equivalent field required.
• Master’s Degree in social work or equivalent field preferred.
• Minimum of four years of child welfare experience required.
• Two years of supervisory experience preferred
• Must be honest, dependable and able to meet deadlines; Self-motivated and able to work independently.
• Proficient in the usage of computer software; demonstrate an understanding of computer file systems and computer software packages, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc. 
• Physical exam, drug screen, motor vehicle report, and background checks are required for this position.

Duties:

• Supervises assigned department personnel which includes the following responsibilities, but are not limited to hiring, learning, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
• Educates direct reports on all department and company policies and procedures.
• Meets with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.
• Represent team and/or department at meetings, events, and learning as needed.
• Provides consistent and effective individual supervision.
• Overall responsibility for ensuring effective supervision and development of case managers.
• Ensures that services provided by staff consistently uphold DMCPS values of safety, permanency, and well-being.
• Demonstrates the ability to effectively manage crisis and difficult case situations.
• Ensures that services provided by staff consistently uphold the Agency's strategic imperatives.
• Regularly collaborates with child welfare and foster care colleagues to best meet the needs of children and foster families.  
• Case decisions are timely and fiscally responsible.
• Provides direct intervention and support for case related events as needed.
• Works with HR and Program Manager-Child Welfare to recruit, interview, and retain staff members.
• Ensures all staff receive required training, elective training geared towards staff's developmental needs, and timely, effective support.
• Effectively responds to staff personnel issues through direct action, reporting concerns to Program Management, and participating in solution focused problem solving.
• Participates in the recruitment and retention of foster families
• Regularly collaborates with child welfare and foster care colleagues to best meet the needs of children and foster families.
• Participates in at least two hours of Community Engagement sponsored activities to recruit and retain foster families.

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Position Details:

• Full-Time, hybrid position
• Flexible schedule
• Extensive community involvement
• Reimbursement for mileage.
• Interaction with personnel, clients, family members, visitors, volunteers, interns, and vendors under all conditions and circumstances.