What are the responsibilities and job description for the Teller 40 Hours Metro Palm Beach position at WELLS FARGO BANK?
About this role:
Wells Fargo is seeking a Teller...
In this role, you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercise judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications, US:
1 year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
1 year of experience interacting with people, demonstrated through work, military, or education
Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to stand for extended periods of time
Ability to work weekends and holidays as needed or scheduled
Posting Locations:
- 303 Banyan Blvd., West Palm Beach, FL 33401
- 4300 Forest Hill Boulevard, West Palm Beach, FL 33406
- 319 Lake Avenue, Lake Worth, FL 33460
- 120 North Dixie Highway, Lake Worth, FL 33460
- 1500 West Lantana Rd., Lantana, FL 33460
- 4901 S. Military Trail, Greenacres, FL 33463
- 1615 Palm Beach Lakes Blvd., West Palm Beach, FL 33401
- 1662 Congress Avenue Palm Springs, FL 33461
- 255 South County Road Palm Beach, FL 33480
- 802 Southern Boulevard, West Palm Beach, FL 33405
- 254 Sunrise Avenue, Palm Beach, FL 33480
- 2701 Okeechobee Blvd., West Palm Beach, FL 33409
Positions may not be available at all branch locations outlined in the posting.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.