Credit Card Business Analyst

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and on-line offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

The Analytic Consultant 2 position is within the Cards & Retail Services (CRS) Product Analytics team. The analytic consultant will primarily support analytics in areas such as mobile wallets, acquisition strategy, portfolio management and growth initiatives.

This consultant will be someone who truly enjoys working with data and using it to help drive business decision making. This consultant will need to continuously collaborate and communicate with other analytic team members and members from the Product team. After conducting an analysis the consultant will need to clearly and concisely summarize the findings and recommendations and present them to key stakeholders, including senior levels of CRS leadership.

We are therefore seeking a high energy individual with very strong communication skills, strong analytic abilities and understanding of and the ability to quickly assimilate diverse and growing sources of customer data to solve business problems.

Responsibilities may include but are not limited to:

• Perform digital wallet and credit card analytics and make strategic recommendations
• Collaborate with Product teams on key initiatives
• Present findings and recommendations to stakeholders
• Assist with other CRS analytics as needed

** Preference for role to be located in Wilmington, DE or Charlotte, NC; however, consideration may be given to additional locations within the designated Wells Fargo footprint.

• 4+ years of reporting experience, analytics experience, or a combination of both; or a BS/BA degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 2+ years of reporting experience, analytics experience, or a combination of both
• 2+ years of SQL or SAS experience

• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to think creatively to find innovative solutions to complex analytical questions
• Advanced Microsoft Office skills
• Strong presentation skills
• Extensive knowledge and understanding of research and analysis

• Experience with statistical analysis software like SAS and R
• Experience with data visualization software such as Tableau
• Experience writing queries joining data across multiple enterprise Teradata databases
• Previous credit card experience helpful; however, will consider other consumer financial backgrounds as well

• Ability to travel up to 5% of the time

NC-Charlotte: 301 S Tryon St - Charlotte, NC
DE-Wilmington: 2200 Concord Pike - Wilmington, DE

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.